Podcast Trailer: Habitual Excellence, presented by Value Capture

Episode Synopsis:

This trailer provides a preview of the types of voices and content that you’ll hear in our podcast. Appearing are Geoff Webster, Paul H. O’Neill, and Ken Segel. The host is Mark Graban. You’ll hear a preview of the key themes of the first few episodes, along with powerful leadership principles that are required to create a state of habitual excellence in your organization.

Scroll down to see how to subscribe and to read a transcript.

Click to visit the main Habitual Excellence podcast page.

Listen:

Future Episodes:

In the first episodes, you’ll hear discussions such as:

  • Ken Segel, on Zero Harm and Theoretical Limits
  • Geoff Webster, on Habitual Excellence
  • Tony Millan, on Preoccupation with Failure (High Reliability Organizations)
  • John Collodora, on Sensitivity to Operations (HRO)
  • Paul H. O’Neill, on The Irreducible Components of Leadership (audio from a 2009 speech)

Subscribe:

To make sure you don’t miss an episode, be sure to subscribe today!

Listen on Google Play Music

Transcript:



Habitual Excellence Episode #4: Ken Segel on Zero Harm and Theoretical Limits

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Scroll down for a transcript, how to subscribe, and more.

Episode Synopsis:

Welcome to the fourth episode of Habitual Excellence, presented by Value Capture.

In this episode, Ken Segel, co-founder and managing director of Value Capture, has a conversation with host Mark Graban on the theme of zero harm. The late Paul O’Neill, the founder of Value Capture, always talked about the need for leaders to set goals that are at the “theoretical limits” of performance. How can such goals be aspirational and inspiring to everybody in an organization? How are these goals a necessary contributor to habitual excellence?

Click to visit the main Habitual Excellence podcast page.

Upcoming Episodes:

In future episodes, you’ll hear discussions such as:

  • Geoff Webster, on Habitual Excellence
  • John Collodora, on Sensitivity to Operations (HRO)
  • Paul H. O’Neill, on The Irreducible Components of Leadership (audio from a 2009 speech)
  • Bill O’Rourke, retired Alcoa executive
  • Steve Spear, on Learning From and Collaborating With Paul O’Neill
  • More interviews and discussions, coming every week

Subscribe:

To make sure you don’t miss an episode, be sure to subscribe today! Please rate and review the podcast.

Listen on Google Play Music

Automated Transcript (click anywhere to play):



Habitual Excellence Episode #6: Bill O’Rourke on Using Paul O’Neill’s Playbook

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Scroll down for a transcript, how to subscribe, and more

Episode Synopsis:

Welcome to Episode #6 of Habitual Excellence, presented by Value Capture.

Today, host Mark Graban is joined by Bill O’Rourke, a former Alcoa vice president who was deeply influenced by our founder (and former Alcoa CEO), the late Paul O’Neill. In the episode, Bill shares his recollections and reflections about Mr. O’Neill joining Alcoa and why he calls him “the most enlightened leader I’ve ever known.” Bill also talks about how he used Mr. O’Neill’s “playbook” when he led the Alcoa business in Russia.

Bill is the author of the book The Business Ethics Field Guide: The Essential Companion to Leading Your Career and Your Company to Greatnesswhich has a foreword by Mr. O’Neill, which includes this: 

“Everything a leader does is examined by the people in the organization.  Your people will compare what you do with what you say.  What you do defines you and becomes the default standard for your organization.”   

Click to visit the main Habitual Excellence podcast page.

Upcoming Episodes:

In future episodes, you’ll hear discussions with guests including:

Subscribe:

To make sure you don’t miss an episode, be sure to subscribe today! Please rate and review the podcast.

Listen on Google Play Music

Automated Transcript:



Habitual Excellence Episode #7: Dr. Lisa Yerian on Patients First at Cleveland Clinic

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Scroll down for a transcript, how to subscribe, and more

 

Episode Synopsis:

Welcome to Episode #7 of Habitual Excellence, presented by Value Capture.

Today’s guest is Lisa Yerian, MD — the Chief Improvement Officer at Cleveland Clinic. Host Mark Graban and Lisa discuss the long-standing “patients first” mindset and why it doesn’t mean “patients only.” Cleveland Clinic is also focusing on becoming the best place to work, in addition to becoming the best place to receive care.

Lisa also talks about their “tiered daily huddles” and how those begin with a focus on quality and safety. How does “patients first” connect with the idea of “habitual excellence” and other work they are doing with Lean and continuous improvement? 

To learn more about the Cleveland Clinic Improvement Model, visit their website or email improve@ccf.org.

Click to visit the main Habitual Excellence podcast page.

Upcoming Episodes:

In future episodes, you’ll hear discussions with guests including:

  • John Collodora, on Sensitivity to Operations (HRO)
  • Steve Spear, on Learning From and Collaborating With Paul O’Neill
  • John Toussaint, MD on Lessons from Paul O’Neill
  • More interviews and discussions, coming every week

Subscribe:

To make sure you don’t miss an episode, be sure to subscribe today! Please rate and review the podcast.

Listen on Google Play Music

Automated Transcript:



Habitual Excellence Episode #8: Dr. Paul DeChant on Physician Burnout and Covid-19

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Scroll down for a transcript, how to subscribe, and more

 

Episode Synopsis:

Welcome to Episode #8 of Habitual Excellence, presented by Value Capture.

Joining us today is Paul DeChant, MD, MBA, co-author of the book Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine 1st Edition. He is also a former healthcare CEO and currently serves as a Lean consultant and an executive coach. Learn more about him and his work through his website.

Paul and host Mark Graban discuss burnout — what is it and what are the causes and the impact? What can be done to reduce or prevent burnout, or if it’s occurred, recover from it? Does Paul think burnout is worse during the Covid-19 era?

Click to visit the main Habitual Excellence podcast page.

Upcoming Episodes:

In future episodes, you’ll hear discussions with guests including:

  • John Collodora, on Sensitivity to Operations (HRO)
  • Steve Spear, on Learning From and Collaborating With Paul O’Neill
  • John Toussaint, MD on Lessons from Paul O’Neill
  • More interviews and discussions, coming every week

Subscribe:

To make sure you don’t miss an episode, be sure to subscribe today! Please rate and review the podcast.

Listen on Google Play Music

Transcript:



Habitual Excellence Episode #5: Geoff Webster on the Meaning of “Habitual Excellence”

Listen:

Episode Synopsis:

Welcome to the fifth episode of Habitual Excellence, presented by Value Capture.

In this episode, Geoff Webster, co-founder and managing director of Value Capture, has a conversation with host Mark Graban on the theme of “habitual excellence,” a phrase used by our founder, the late Paul O’Neill. What is habitual excellence? How do leaders create the conditions for habitual excellence in an organization? We’ll discuss this and more.

Click to visit the main Habitual Excellence podcast page.

Upcoming Episodes:

In future episodes, you’ll hear discussions such as:

  • John Collodora, on Sensitivity to Operations (HRO)
  • Paul H. O’Neill, on The Irreducible Components of Leadership (audio from a 2009 speech)
  • Bill O’Rourke, retired Alcoa executive
  • Steve Spear, on Learning From and Collaborating With Paul O’Neill
  • John Toussaint, MD on Lessons from Paul O’Neill
  • More interviews and discussions, coming every week

Subscribe:

To make sure you don’t miss an episode, be sure to subscribe today! Please rate and review the podcast.

Listen on Google Play Music

Automated Transcript:



Habitual Excellence Episode #3: Tony Milian on “Preoccupation with Failure”

Listen:

Scroll down for a transcript, how to subscribe, and more.

Episode Synopsis:

Welcome to the third episode of Habitual Excellence, presented by Value Capture.

Today, Tony Milian, a senior advisor with Value Capture, talks about High Reliability Organizations. One important trait of HROs is a “preoccupation with failure” and Tony explores that theme in a conversation with Mark Graban. What are some examples of this trait and how can this help us in our journey to zero harm?

Here is the video that Tony mentions in the podcast:

Click to visit the main Habitual Excellence podcast page.

Upcoming Episodes:

In future episodes, you’ll hear discussions such as:

  • Ken Segel, on Zero Harm and Theoretical Limits
  • Geoff Webster, on Habitual Excellence
  • John Collodora, on Sensitivity to Operations (HRO)
  • Paul H. O’Neill, on The Irreducible Components of Leadership (audio from a 2009 speech)
  • Bill O’Rourke, retired Alcoa executive
  • More interviews and discussions

Subscribe:

To make sure you don’t miss an episode, be sure to subscribe today!

Listen on Google Play Music

Automated Transcript (click anywhere to play):



Habitual Excellence Episode #2: Ken Segel on Leadership in the Covid-19 Era

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Episode Synopsis:

Welcome to the second episode of Habitual Excellence, presented by Value Capture.

Today, Ken Segel, co-founder and managing director of Value Capture, reads a blog post that he recently published. It’s a thought-provoking examination of what’s needed from leadership if we’re going to create safety in healthcare organizations.

Click to visit the main Habitual Excellence podcast page.

Upcoming Episodes:

In the next episodes, you’ll hear guests including:

  • Tony Millan, on Preoccupation with Failure (High Reliability Organizations)
  • Ken Segel, on Zero Harm and Theoretical Limits
  • Geoff Webster, on Habitual Excellence
  • John Collodora, on Sensitivity to Operations (HRO)
  • Paul H. O’Neill, on The Irreducible Components of Leadership (audio from a 2009 speech)
  • More interviews and discussions

Subscribe:

To make sure you don’t miss an episode, be sure to subscribe today!

Listen on Google Play Music

Automated Transcript: (Click Anywhere to Play Audio)



Habitual Excellence Bonus Episode: Paul H. O’Neill Sr. on Dignity and Respect

Listen:

This short bonus episode brings us the words of the late Paul O’Neill, Sr., the founder of our firm, Value Capture.

The clip is part of Episode #1 of the podcast series.

Scroll down to see how to subscribe and to read a transcript.

Click to visit the main Habitual Excellence podcast page.

Subscribe:

To make sure you don’t miss an episode, be sure to subscribe today!

Listen on Google Play Music

Automated Transcript (Click Anywhere to Play Audio):



Habitual Excellence Episode #1: Paul H. O’Neill Sr.

Listen:

Episode Synopsis:

Welcome to the first episode of Habitual Excellence, presented by Value Capture.

Today, we honor the memory (and the words and actions) of Paul O’Neill, Sr., the founder of our firm, Value Capture. Mr. O’Neill passed away April 18, 2020 at the age of 84.

This episode shares the full audio from a 2009 speech that Mr. O’Neill delivered titled “The Irreducible Components of Leadership Needed to Achieve Continuous Learning and Continuous Improvement.” He talks about the fundamental components of leadership that are necessary for an organization to achieve greatness. The speech is also available on YouTube.

The speech was delivered to healthcare CEOs at an event sponsored by the Tennessee Hospital Association and BlueCross Blue Shield of Tennessee. In the speech, Mr. O’Neill shares what he learned during his career, which included 13 years as CEO of Alcoa, and serving for two years as the Secretary of the Treasury for President George W. Bush. He later co-founded the Pittsburgh Regional Healthcare Initiative and was a tireless advocate for habitual excellence in healthcare through Value Capture and other organizations.

I think you’ll find his words, and the calls to action for CEOs (and other leaders) to be timeless and compelling to this day, and beyond.

Scroll down to see how to subscribe and to read a transcript.

Click to visit the main Habitual Excellence podcast page.

Upcoming Episodes:

In the first episodes, you’ll hear discussions such as:

  • Ken Segel, on Zero Harm and Theoretical Limits
  • Geoff Webster, on Habitual Excellence
  • Tony Millan, on Preoccupation with Failure (High Reliability Organizations)
  • John Collodora, on Sensitivity to Operations (HRO)
  • Paul H. O’Neill, on The Irreducible Components of Leadership (audio from a 2009 speech)

Subscribe:

To make sure you don’t miss an episode, be sure to subscribe today!

Listen on Google Play Music

Automated Transcript (Click Anywhere to Play Audio):