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Discover Excellence – Healthcare & Manufacturing Host Sites

October 22 @ 8:00 am - October 23 @ 5:00 pm

We are excited that Washington Health System and Industrial Scientific will again co-host Discover Excellence, the foundational workshop of the Shingo Institute. Please join Didier Rabino and Geoff Webster for this unique workshop, October 22-23, 2020, in Pittsburgh, Pennsylvania. We are very honored that Washington Health System and Industrial Scientific will each serve as a host site, providing stimulating and uncommon learning perspectives and opportunities for participants. Washington Health System provides health care services at more than 40 off-site locations throughout three counties. In addition, Washington Health System has diagnostic centers, outpatient care facilities, the Wilfred R. Cameron Wellness Center, Greenbriar Treatment Center, Center for Recovery and Wellness and hospice care, all seamlessly working together to provide excellent patient and family centered care. Industrial Scientific designs and manufactures gas detection products that protect workers from hazardous conditions around the world. Since its beginnings in 1985, it has pioneered numerous technologies including the first 3-gas detector, 6-gas detector, wireless gas detector, and even the first gas detector to be included on a NASA space shuttle. The vision of Industrial Scientific is to eliminate death on the job by 2050.

Discover Excellence is the foundational workshop of the Shingo Institute, a world leader in research and education on the subject of operational excellence and success. The Shingo Model* recognizes that sustainable OpEx rests upon principle-driven behaviors, and is based on Shingo’s Three Insights of Enterprise Excellence*

  1. Ideal results require ideal behaviors
  2. Beliefs and systems drive behaviors
  3. Principles inform ideal behavior

Discover Excellence Workshop will introduce the Shingo Model*, the Guiding Principles and the Three Insights to Enterprise Excellence*. With real-time discussions and on-site learning at the host organizations, this program is a highly interactive experience. It is designed to make your learning meaningful and immediately applicable as you learn how to release the latent potential in your organization and achieve enterprise excellence.

As a DISCOVER participant, you will

  • LEARN and understand the Shingo Model*
  • DISCOVER the Three Insights of Enterprise Excellence*
  • EXPLORE how the Guiding Principles inform ideal behaviors that ultimately lead to sustainable results
  • UNDERSTAND the behavioral assessment process through an interactive case study and on-site learning
  • APPLY your learning with a call to action

Registration is now open. The registration fee is $1,600, which includes lunch each day. Please contact Melissa Moore, mmoore@valuecapturellc.com, for further information and registration.

*Shingo Model and Three Insights of Enterprise Excellence are trademarks of the Shingo Institute.


October 22 @ 8:00 am
October 23 @ 5:00 pm


Industrial Scientific
1 Life Way
Pittsburgh, PA 15205 United States
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