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Discover Excellence Workshop at Lean Construction Institute 2017 Congress

October 16, 2017 @ 8:00 am - October 17, 2017 @ 5:00 pm

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If you are attending this year’s LCI Congress in Anaheim, California, we look forward to seeing you at the Shingo Institute Discover Excellence workshop, October 16 and 17. Value Capture Client Advisors Jose Bustillo and Shana Padgett will facilitate this course, which provides a strong foundation for understanding and implementing the Shingo Model* for enterprise excellence.

Systems and tools are not enough to sustain excellent performance. Only people can sustain excellence, and they can do so only when the organizational culture promotes and engages their capability to succeed. A corporate culture – the behavior of an enterprise and its people – is based upon the principles that drive the organization.

Thus, the Shingo Model recognizes that sustainable excellence ultimately rests upon principle-driven behavior. There are 10 Shingo Guiding Principles that become the basis for building a lasting culture and achieving enterprise excellence. The Guiding Principles, which include Respect Every Individual, Focus on Process, and Create Value for the Customer, have long served as inspiration and a beacon for Value Capture and our work with clients.

Day 1 of the workshop consists of interactive classroom discussion and learning, held at the Congress hotel site. Day 2 activities will be held at Providence Little Company of Mary Medical Center, where participants will apply lessons learned from Day 1. This gemba (on-site) day includes interviews of employees in the workplace, small-group work, and recommendations for possible areas of improvement.

The Lean Construction Institute operates as a catalyst to transform the industry through Lean project delivery using an operating system centered on a common language, fundamental principles, and basic practices. Join over 1,300 of your peers for the premier Lean event of the year! Designed for the design and construction industry, LCI’s 19th annual Congress 2017 will offer continuous education credits, cutting-edge Lean methods and countless networking opportunities.

Please click here for additional information and registration.


*Shingo Model is a trademark of the Shingo Institute.


October 16, 2017 @ 8:00 am
October 17, 2017 @ 5:00 pm


Anaheim Marriott
700 Convention Way
Anaheim, CA 92802 United States
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