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Executive Performance Improvement Summit – Perfecting Healthcare: Principles-driven Leadership for Perfect Results

September 5, 2017 @ 11:00 am - 4:30 pm

The Bay Area Performance Improvement Network is very pleased to announce its 4th Annual Executive Performance Improvement Summit, September 5, 2017, at The California Endowment Center for Healthy Communities in Oakland, California.

This Summit focuses on principles-driven leadership in the pursuit of perfection as a foundation for organizational transformation.

Since Value Capture’s Bay Area office opened in 2016, we have been honored to collaborate with the leaders of BAPIN toward fulfilling its mission – bridging leaders of healthcare improvement in the Bay Area. The Executive Performance Improvement Summit is a key opportunity to bring together performance improvement professionals and senior and executive leaders to foster a deeper understanding of the culture of transformational improvement, and to engage in frank discussions about the challenges and successes involved in achieving and sustaining such a culture.

Perfecting Healthcare: Principles-Driven Leadership for Perfect Results 

Dr. Richard Shannon, EVP of Health Affairs, University of Virginia, and Kaiser Permanente Board Member, will deliver the keynote address. Following his address, Dr. Shannon will also participate in the Executive Panel session. This Panel will be moderated by Thomas Rundall, Ph.D., of the Center for Healthcare Organizational Innovation Research at UC Berkeley, and will include Louise Rogers, CEO of the San Mateo County Health System. These executives will discuss their experiences, challenges and successes implementing enterprise-wide transformation in pursuit of perfect.

Break-out sessions will follow, composed of two rounds of three break-outs each. Sessions are designed to provide insights and concrete steps toward producing the best healthcare performance possible.

Break-out Session A – What’s My Role in Transformation, and How Can I Help Everyone Pursue Perfection Every Day? 

The first three break-outs are designed for senior executives, physicians and Lean/performance improvement professionals, respectively, and will discuss the function of each role in supporting performance transformation.

Break-out Session B – Great Leaders; Shingo Principles; and, Hear the Voice of the Customer.

  1. Engage with the CEO of Zuckerberg San Francisco General Hospital and Trauma Center,  Susan Ehrlich, MD, to discuss the “Five Changes Great Leaders Make to Develop an Improvement Culture.
  1. Learn about the Shingo Model and Principles, and how they can help you define and align principles throughout your organization, how principles drive behavior, and, linking ideal outcomes to systems.
  1. Senior leaders will share what they most need from their performance improvement teams in order to help align everyone in the organization to a culture of transformational improvement, where everybody seeks perfect – every day – using improvement principles.


Get more information about the Summit, registration and early-bird and group discounts here.



The California Endowment Center for Healthy Communities
2000 Franklin Street
Oakland, CA 94612 United States
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