Value Capture, LLC

Dr. David Mayer, CEO of the Patient Safety Movement Foundation, Discusses the Surgical Mistake that Dramatically Changed his Career

“To err is human.” In other words, we all make mistakes, they are part of the human condition. The key, of course, is what we learn from mistakes, how we improve, and ideally, prevent recurrence of the mistake-causing conditions. This is the premise underlying Mark Graban’s podcast, “My Favorite Mistake,” where leaders talk about a […]
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Discover Excellence Virtual Workshop at Baptist Memorial Health Care, September 28 – 29, 2021

Please join Bill Boyd on September 28 – 29 for this virtual Shingo workshop, hosted by Baptist Memorial Health Care. Discover Excellence is the foundational, two-day seminar introducing the Shingo Model, the Guiding Principles and the Three Insights to Enterprise Excellence. With real-time discussions and virtual learning at our host organization, this program is a highly interactive experience. […]
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Measures of Success: React Less, Lead Better, Improve More (May 17 at the 2021 Shingo Conference)

Join Mark Graban at the 2021 Shingo Annual Conference, as he helps you overreact less, improve more, and lead better. You’ll learn to distinguish signal from noise in metrics and performance measures, allowing you to make better use of limited time to focus and prioritize improvement. Attendees will get to participate in the famed “Red […]
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KaiNexus Launches Free COVID-19 Vaccination Process Improvement Collaboration Platform

AUSTIN, Texas, March 10, 2021 /PRNewswire/ — KaiNexus (, the leading continuous improvement software company, has released a free version of its platform in an effort to facilitate international collaboration on improving COVID-19 vaccine administration. Vaccinating organizations use VacciNexus to share improvements that have a meaningful impact, such as preventing errors and reducing waiting times for those […]
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Webinar Recording: "Habitual Excellence Starts with Safety"Watch Now!