Value Capture, LLC, Author at Value Capture, LLC

create value for the customer value capture

09 Sep 21

Highlights from “Create Value for the Customer” Shingo Principle Episode

As a Licensed Affiliate of the Shingo Institute, Value Capture is proud to teach the Shingo Model framework and Guiding Principles to peers who are dedicated to achieving enterprise excellence. Value Capture team members who are certified by the Shingo Institute to teach the Shingo framework will explore each of the 10 Guiding Principles, to […]

26 Aug 21

Work is Really Difficult for Nurses Right Now. We Can’t Just Return to the Old Normal.

Despite the horrible darkness of COVID, it has shined a very bright light on the courage, dedication and loving care for patients (and each other) that nurses have always possessed. They’ve been called “super-heroes,” “angels,” and “warriors,” and nursing remains one of the most respected professions in the U.S. Yet, the toll on nurses has […]

19 Aug 21

2021 Shingo Financial Services Summit

Join distinguished speakers from the Shingo Institute and the financial industry for this virtual summit, October 28, 8 a.m. – 2 p.m. CT. Operational excellence is more important than ever for financial services companies. It is a constant search for ways to drive value to your customers, build a culture of continuous improvement, and create […]

10 Aug 21

Leading with Safety: Accelerating Towards Habitual Excellence Executive Seminar

Coming in 2022 – Contact Us for Information and to Pre-Register Leadership matters. With it everything is possible. Without it, nothing is possible. Paul O'Neill, 1935-2020 Join Value Capture and The Leapfrog Group for this intensive and interactive two-day executive seminar for health system CEOs, executives, and Board Members who want to better understand their […]

02 Aug 21

Highlights from “Fixing Healthcare from the Inside” Webinar

Value Capture Senior Advisor Vickie Pisowicz recently joined Dr. Steve Spear, Senior Lecturer at MIT's Sloan School of Management and Senior Fellow at the Institute for Healthcare Improvement, to co-present, “Fixing Healthcare from the Inside.” Drawing on the deep experience each of them has gained by studying and applying the elements of organizational excellence to […]

27 Jul 21

Creating a Lean Management System Overview

Please join Catalysis for this virtual workshop, August 17 from 9am-12pm CT and Wednesday, August 18 from 9am-12pm CT. Managing a lean organization requires a different type of leadership and a shift from management-by-objectives to management-by-process. A lean management system enables the adoption of management by the process, regulates the flow of information from the front lines to […]

19 Jul 21

Highlights of “Create Constancy of Purpose” Shingo Principle Video

As a Licensed Affiliate of the Shingo Institute, Value Capture has taught the Shingo Model framework and Guiding Principles to peers who are dedicated to achieving enterprise excellence. In the coming months, Value Capture Senior Advisors (who are certified by the Shingo Institute to teach the Shingo framework in workshops), will dive into each of […]

15 Jul 21

Motivational Interviewing: The Key to Effective Conversations About Change [Webinar, July 28]

Please join Paola Torres, Sr. Performance Improvement Manager at Healthfirst, July 28, 2021, 1:00 p.m. – 2:00 p.m. EDT, for “Motivational Interviewing: The Key to Effective Conversations About Change,” a free webinar hosted by KaiNexus. The learning objectives are: Become familiar with the spirit, theory, and practice of Motivational Interviewing (MI) Identify your customer’s readiness […]

15 Jul 21

Fixing Healthcare from the Inside [Webinar, July 22]

Join Dr. Steve Spear and Value Capture Senior Advisor Vickie Pisowicz, July 22, 2021, 1 p.m. – 2 p.m. EDT, for “Fixing Healthcare from the Inside,” a free webinar. They will explore how creating the right fast-learning dynamics leads to better care, delivered to more people, at lower cost, with less overburden on staff. Of […]

30 Jun 21

“Respect Every Individual” – The Obligation to Act

The beating heart of Value Capture — our philosophy, our approach, our team — is respect. Not just respect in a kind of general, we-should-respect-each-other way, but as an active, ongoing way of working and living. For example, we often refer to the three questions that Paul O’Neill, Sr. posed when talking about habitual excellence, […]

Value Capture, LLC

Highlights from “Create Value for the Customer” Shingo Principle Episode

Work is Really Difficult for Nurses Right Now. We Can’t Just Return to the Old Normal.

2021 Shingo Financial Services Summit

Leading with Safety: Accelerating Towards Habitual Excellence Executive Seminar

Highlights from “Fixing Healthcare from the Inside” Webinar

Creating a Lean Management System Overview

Highlights of “Create Constancy of Purpose” Shingo Principle Video

Motivational Interviewing: The Key to Effective Conversations About Change [Webinar, July 28]

Fixing Healthcare from the Inside [Webinar, July 22]

“Respect Every Individual” – The Obligation to Act

A Closer Look at the Shingo Principle “Embrace Scientific Thinking”

This Friday, Let’s #UniteForSafeCare [Event]

Highlights from “Create Value for the Customer” Shingo Principle Episode

Leadership for Safety, Problem Solving, and Continuous Improvement at Duke HomeCare and Hospice

Our Latest Content

A Closer Look at the Shingo Principle “Embrace Scientific Thinking”

This Friday, Let’s #UniteForSafeCare [Event]

Leadership for Safety, Problem Solving, and Continuous Improvement at Duke HomeCare and Hospice

Work is Really Difficult for Nurses Right Now. We Can’t Just Return to the Old Normal.

Ken Segel on the Shingo Principle of “Create Value for the Customer”

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