The Value Capture Blog

It’s Everyone’s Job to Demonstrate What Excellence Looks Like

In 2009, Paul O'Neill gave a speech to the Tennessee Hospital Association, titled, “The Irreducible Components of Leadership Needed to Produce Continuous Learning and Improvement.” Among other topics, Paul talked about the worldwide effort undertaken within Alcoa (while he was CEO) to evaluate the quarterly and year-end closing of the books, root out wasteful parts of […]
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Principles – The GPS of Pursuing Excellence

“Lean,” derived from the customer-focused, waste-busting Toyota Production System, is the performance improvement methodology Value Capture utilizes in working with clients. Without an explicit principles base, however, research and experience teach that improvements gained only from lean tools are neither sustainable nor systemic. So what do we mean by “principles-based?” What does that look like, […]
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D. Geoffrey Webster

A Study in Principles That Drive Habitual Excellence

Geoff Webster published A Study in Principles That Drive Habitual Excellence, for the Shingo Institute, in which Geoff lends personal insights to the recent Johnson Institute for Responsible Leadership study of the leadership values of Paul O'Neill.  Geoff provides examples that demonstrate O'Neill's principles in action.  For example, Geoff writes of the principle, “Respect Every […]
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