The Value Capture Blog

Are You Creating and Improving These Three Systems for Your Organization?

To achieve a state of habitual excellence, an organization needs to have three key systems in place: Work system Improvement system Management system To explain these three systems, we share an excerpt from a white paper about improving primary care at Sutter Health. The primary care patient-visit workflow requires synchronization among employees (i.e., doctors and […]
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Hospital CEO Mike Bundy on Transformational Leadership and Habitual Excellence [eBook]

Again, it was our privilege to be able to host the first Value Capture webinar that was titled: “Habitual Excellence Starts with Safety — Before, During, and After a Crisis” Ken Segel, our Value Capture CEO, was joined by Michael Bundy, Chief Executive Officer of Prisma Health Baptist Hospital and Prisma Health Baptist Parkridge Hospital, […]
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Dr. David Mayer, CEO of the Patient Safety Movement Foundation, Discusses the Surgical Mistake that Dramatically Changed his Career

“To err is human.” In other words, we all make mistakes, they are part of the human condition. The key, of course, is what we learn from mistakes, how we improve, and ideally, prevent recurrence of the mistake-causing conditions. This is the premise underlying Mark Graban’s podcast, “My Favorite Mistake,” where leaders talk about a […]
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