Learning Events

2021 Shingo Financial Services Summit

Join distinguished speakers from the Shingo Institute and the financial industry for this virtual summit, October 28, 8 a.m. – 2 p.m. CT. Operational excellence is more important than ever for financial services companies. It is a constant search for ways to drive value to your customers, build a culture of continuous improvement, and create […]
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Leading with Safety: Accelerating Towards Habitual Excellence Executive Seminar

Coming in 2022 – Contact Us for Information and to Pre-Register Leadership matters. With it everything is possible.  Without it, nothing is possible.  Paul O'Neill, 1935-2020 Join Value Capture and The Leapfrog Group for this intensive and interactive two-day executive seminar for health system CEOs, executives, and Board Members who want to better understand their […]
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Creating a Lean Management System Overview

Please join Catalysis for this virtual workshop, August 17 from 9am-12pm CT and Wednesday, August 18 from 9am-12pm CT. Managing a lean organization requires a different type of leadership and a shift from management-by-objectives to management-by-process. A lean management system enables the adoption of management by the process, regulates the flow of information from the front lines to […]
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Motivational Interviewing: The Key to Effective Conversations About Change [Webinar, July 28]

Please join Paola Torres, Sr. Performance Improvement Manager at Healthfirst, July 28, 2021, 1:00 p.m. – 2:00 p.m. EDT, for “Motivational Interviewing: The Key to Effective Conversations About Change,” a free webinar hosted by KaiNexus. The learning objectives are: Become familiar with the spirit, theory, and practice of Motivational Interviewing (MI) Identify your customer’s readiness […]
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Measures of Success: React Less, Lead Better, Improve More (May 17 at the 2021 Shingo Conference)

Join Mark Graban at the 2021 Shingo Annual Conference, as he helps you overreact less, improve more, and lead better. You’ll learn to distinguish signal from noise in metrics and performance measures, allowing you to make better use of limited time to focus and prioritize improvement. Attendees will get to participate in the famed “Red […]
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Discover Excellence Cover

Discover Excellence Workshop (June 16 – 17 at 2021 Lean Healthcare Transformation Summit)

Please join Ken Segel and Lisa Beckwith on June 16 – 17 for this virtual Shingo workshop, as part of the re-imagined Catalysis 2021 Lean Healthcare Transformation Summit. Discover Excellence is the foundational, two-day seminar introducing the Shingo Model, the Guiding Principles and the Three Insights to Enterprise Excellence. With real-time discussions and virtual learning at a […]
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Free eBook: Habitual Excellence Starts with Safety — Before, During, and After a CrisisRead Now!