Geoff Webster will lead a break-out discussion, “Primary Care Redesign,” at the Shingo Institute's “Assure Quality at the Source” virtual experience, February 18. Learn how a Sutter Medical Foundation primary care practice was able to stop passing defects and assure quality at the source, via developing eyes to see problems, establishing a help chain to […]
Principle-driven transformation relies on the design of systems to guide behaviors. Understanding the 3 systems within any organization, and how they interconnect, is vital to designing and implementing systems that enable success. We offer this course to introduce you to the Work, Management and Improvement systems and how their interconnection is vital to attaining sustainable […]
Please join Didier Rabino and Bill Boyd February 18, 8:30 a.m. – 12:30 p.m. (Central Time) for this virtual simulation, in which you'll continually improve to build a product using facilitated rapid learning cycles. Each round will demonstrate the PDCA (Plan-Do-Check-Act) cycle, engage participants as a team in a huddle board, and will share key concepts in conjunction with the cycles.
Please join Value Capture Client Advisors Shana Padgett and Bill Boyd, for Discover Excellence, the foundational Shingo Institute workshop. Our virtual host for this workshop is Penn Medicine Lancaster General Health, a not-for-profit health system with a comprehensive network of care, including more than 300 primary-care and specialty physicians; outpatient and Urgent Care services; and […]
We are excited to facilitate Systems Design, the Shingo Institute's newest workshop, in conjunction with our virtual host, Penn Medicine Lancaster General Health. Please join Value Capture Client Advisor Shana Padgett and Value Capture Managing Director Ken Segel, March 9-10. This two-day workshop integrates virtual classroom and small-group experiences to build upon the knowledge and […]