Podcast Archives

06 Sep 21

Leadership for Safety, Problem Solving, and Continuous Improvement at Duke HomeCare and Hospice

Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #50 of Habitual Excellence, presented by Value Capture. In today's episode, we're joined by two guests, two leaders from Duke HomeCare and Hospice, part of Duke Health. They are Cooper Linton, Associate Vice President, and Benita Pope, Director of Hospice […]

Habitual Excellence Podcast Episode Cover Image Ken Segel

23 Aug 21

Ken Segel on the Shingo Principle of “Create Value for the Customer”

Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #49 of Habitual Excellence, presented by Value Capture. Today's episode is another video essay from Ken Segel, the CEO of Value Capture. In his last video, Ken talked about the importance of the “Shingo Principles,” starting with “Create Constancy of […]

09 Aug 21

Samuel Ashby, Legacy Health, on Fostering a Resilient Culture in Healthcare

Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #48 of Habitual Excellence, presented by Value Capture. Our guest today is Samuel Ashby, director of performance excellence at Legacy Health, an organization that Value Capture is pleased to work with and support. Samuel is a certified Toyota Production System […]

26 Jul 21

Timothy Pehrson, President and CEO of INTEGRIS Health on Leading the Improvement Charge

Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #47 of Habitual Excellence, presented by Value Capture. Our guest is Timothy Pehrson the President and Chief Executive Officer of INTEGRIS Health, based in Oklahoma. He has been in that role, and at INTEGRIS, since 2018. He came to INTEGRIS […]

12 Jul 21

Ken Segel on the Shingo Principle of “Create Constancy of Purpose”

Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #46 of Habitual Excellence, presented by Value Capture. Today's episode is a video essay from Ken Segel, the CEO of Value Capture. Ken talks about the importance of the “Shingo Principles,” starting with “Create Constancy of Purpose.” What is a […]

28 Jun 21

Revisiting an Interview of Paul O’Neill, Sr. From 2011

Listen: Scroll down for a transcript, how to subscribe, and more Notes: Welcome to Episode #45 of Habitual Excellence, presented by Value Capture. Today’s episode is a bit different than our usual interviews and conversations. Today, we are republishing an interview that Mark Graban did in 2011 with the late Paul O’Neill Sr., the former non-executive […]

08 Jun 21

WellSpan Health CEO Roxanna Gapstur, Leading the Creation of a Lean Management System

Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #44 of Habitual Excellence, presented by Value Capture. Our guest is Roxanna Gapstur, PhD, RN, the President and Chief Executive Officer of WellSpan Health, in Pennsylvania. She has been in that role since January 2019. Dr. Gapstur has extensive experience […]

27 May 21

Highlights From Our First Webinar: Pancake Syrup and Raking Leaves as a Path to Safety and Quality

It was a treat to be able to help plan and host the first Value Capture webinar! Ken Segel, our Value Capture CEO, and I were joined by Michael Bundy, Chief Executive Officer of Prisma Health Baptist Hospital and Prisma Health Baptist Parkridge Hospital and Missy Danforth, Vice President of Health Care Ratings for The Leapfrog Group. […]

25 May 21

Hospital CEO Mike Bundy Previews His Upcoming Webinar on Habitual Excellence and Safety

Listen: Scroll down for video, a transcript, how to subscribe, and more Notes: Welcome to this bonus episode of Habitual Excellence, presented by Value Capture. Our guest today for this short bonus episode is Michael Bundy, Chief Executive Officer of Prisma Health Baptist Hospital and Prisma Health Baptist Parkridge Hospital. Today, Mike gives a preview of […]

17 May 21

Ken Segel on Hospital Command Centers and an Upcoming Webinar We’re Hosting

Listen: Scroll down for a transcript, how to subscribe, and more Notes: Welcome to Episode #42 of Habitual Excellence, presented by Value Capture. Our guest is Ken Segel, CEO of Value Capture. In this episode, Ken is interviewed by Mark Graban and they talk about: Ken's recent blog post: Hospital Command Centers: Keep What’s Best and […]

Podcast

Leadership for Safety, Problem Solving, and Continuous Improvement at Duke HomeCare and Hospice

Ken Segel on the Shingo Principle of “Create Value for the Customer”

Samuel Ashby, Legacy Health, on Fostering a Resilient Culture in Healthcare

Timothy Pehrson, President and CEO of INTEGRIS Health on Leading the Improvement Charge

Ken Segel on the Shingo Principle of “Create Constancy of Purpose”

Revisiting an Interview of Paul O’Neill, Sr. From 2011

WellSpan Health CEO Roxanna Gapstur, Leading the Creation of a Lean Management System

Highlights From Our First Webinar: Pancake Syrup and Raking Leaves as a Path to Safety and Quality

Hospital CEO Mike Bundy Previews His Upcoming Webinar on Habitual Excellence and Safety

Ken Segel on Hospital Command Centers and an Upcoming Webinar We’re Hosting

A Closer Look at the Shingo Principle “Embrace Scientific Thinking”

This Friday, Let’s #UniteForSafeCare [Event]

Highlights from “Create Value for the Customer” Shingo Principle Episode

Leadership for Safety, Problem Solving, and Continuous Improvement at Duke HomeCare and Hospice

Our Latest Content

A Closer Look at the Shingo Principle “Embrace Scientific Thinking”

This Friday, Let’s #UniteForSafeCare [Event]

Highlights from “Create Value for the Customer” Shingo Principle Episode

Work is Really Difficult for Nurses Right Now. We Can’t Just Return to the Old Normal.

Ken Segel on the Shingo Principle of “Create Value for the Customer”

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