What Clients Say About Working with Value Capture
Duke Health
“Value Capture offers leaders the hope, through proven principles, of perfecting outcomes while saving literally millions of hard dollars. The approach produces those results by helping frontline staff succeed in meeting needs every time – which builds skill, satisfaction and morale in a remarkable way.
I would not be where I am without my learning from the people at Value Capture.”
Davis Health System
"The approach we are using, with the facilitation of Value Capture, is completely different than programs used here in the past. I have seen this type of process change work, and fully expect the same results here at Davis.
This is the first of many areas of Davis Health System that will be looked at with a critical eye. Employees need to be invested in continuous process improvement and the lasting effect it has on maintaining healthcare in our community."
Hamilton Health Sciences
“At HHS, we understood that transforming our culture was necessary in order to fulfill our vision of ‘Best Care for All.’ We also knew that culture change had to be grounded in principles and values we believed in, and a plan to quickly begin achieving outcomes. We chose Value Capture to support us because we believed they had the necessary depth of knowledge in this area. Just as importantly, we also knew they shared our hospital’s values.
They have set us on a course for success. We are on schedule with the implementation of a new management system. Our CQI team is transforming HHS into a learning organization from the frontline to the C-suite. It’s been a great partnership.”
“Thanks so much, we certainly couldn’t have gotten to where we are without your team’s help. I am impressed by the humble inquiry approach, and now I am very thoughtful about planning questions before a conversation.”
The Value Capture team has helped lay the foundations for a transformation in the way we do our work. We can’t imagine having a better partner.”
“Managers are now transitioning their approach to stat sheets from ‘what is going on in the unit today’ to ‘How will I coach today?’ This is a good measure of success on the pilot units."
Sutter Medical Group
“What changed was the true emphasis on safety that was encouraged by Value Capture…. That emphasis aligned with something that hadn’t been on our radar necessarily, which was teaching real-time problem solving to align staff and clinicians as part of the support of the whole project … We decided to focus a fair amount of our early training time and targets around safety.”
Mercy Medical Center North Iowa
University of Pennsylvania Health System
