I would not be where I am without my learning from the people at Value Capture.”
Davis Health System
This is the first of many areas of Davis Health System that will be looked at with a critical eye. Employees need to be invested in continuous process improvement and the lasting effect it has on maintaining healthcare in our community."
Hamilton Health Sciences
“At HHS, we understood that transforming our culture was necessary in order to fulfill our vision of ‘Best Care for All.’ We also knew that culture change had to be grounded in principles and values we believed in, and a plan to quickly begin achieving outcomes. We chose Value Capture to support us because we believed they had the necessary depth of knowledge in this area. Just as importantly, we also knew they shared our hospital’s values.
They have set us on a course for success. We are on schedule with the implementation of a new management system. Our CQI team is transforming HHS into a learning organization from the frontline to the C-suite. It’s been a great partnership.”
– Rob MacIsaac, President and CEO, Hamilton Health Sciences
“Thanks so much, we certainly couldn’t have gotten to where we are without your team’s help. The Value Capture team has helped lay the foundations for a transformation in the way we do our work. We can’t imagine having a better partner.”
– Richard McLean, MD, Executive Vice President & Chief Medical Executive
“I am impressed by the humble inquiry approach, and now I am very thoughtful about planning questions before a conversation.”
-Richard McLean, MD, Executive Vice President & Chief Medical Executive
“Managers are now transitioning their approach to stat sheets from ‘what is going on in the unit today’ to ‘How will I coach today?’ This is a good measure of success on the pilot units.“
-Kirsten Krull, Vice President, Quality and Performance, Chief Nursing Executive