Alison Hartman, MHA, has over 20 years of experience leading transformational change in hospitals and healthcare systems to improve quality, safety, operational, and financial performance. She is a certified Six Sigma Black Belt, trained in Lean problem solving, with experience leading performance improvement projects and incorporating Lean thinking into daily management processes, healthcare facility design, and electronic health record implementations. Alison is a skilled facilitator, trainer, and coach in process improvement and patient safety.
Register to view the recording
Breaking the Cycle: Creating Lasting Change in Perioperative Care [Webinar]
Held March 18, 2025
A panel discussion with:
- Amy Kossik MSN, RN, CIC, CPHQ (Manager of Infection Prevention, Penn Medicine Lancaster General Health)
- Daniel Bissell, MD FACEP (Hospital Chief Medical Officer, Legacy Health, Good Samaritan Medical Center)
- Shawn McBride, MBA, BSN, RN (Associate Director, Clinical Operations, Interventional Support Center – Hospital of the University of Pennsylvania)
- Ken Segel, CRO of Value Capture
- Moderated by Alison Hartman, Senior Advisor, Value Capture
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In this webinar, experienced leaders shared their real-world experiences in transforming care and services across the perioperative landscape.
The perioperative landscape includes all stages of patient care before, during, and after surgery, encompassing preoperative assessments, surgical procedures, and post-operative recovery. This dynamic environment involves multiple stakeholders, from surgeons and anesthesiologists to nurses and support staff, all working together to ensure patient safety, effective outcomes, and timely procedures.
Our expert panelists explored how to navigate the complexities of this ever-evolving field, focusing on the critical challenges of creating lasting change within institutions that operate under financial constraints, tight labor markets, and varying patient needs. They shared strategies for fostering collaboration, overcoming resistance to change, and implementing sustainable improvements in a high-stakes, high-pressure environment.
Amy Kossik, MSN, RN, CIC, CPHQ
Amy Kossik, MSN, RN, CIC, CPHQ
Manager of Infection PreventionAmy Kossik is a Master’s-prepared nurse and certified infection preventionist with over a decade of nursing experience. Since 2016, she has specialized in infection prevention and hospital epidemiology. As the Manager of Infection Prevention at Penn Medicine Lancaster General Health, Amy has led initiatives to enhance infection control practices and improve patient outcomes. She collaborates closely with perioperative departments, fostering strong partnerships with surgical teams and sterile processing departments to ensure best practices in sterilization, disinfection, and infection prevention. Her expertise in evidence-based protocol development has significantly improved healthcare quality and safety in the Lancaster community.
Shawn McBride, MBA, BSN, RN
Shawn McBride, MBA, BSN, RN
Associate Director, Clinical Operations, Interventional Support CenterShawn McBride is the Associate Director of Clinical Operations for Penn Medicine’s Interventional Support Center (ISC), serving multiple academic and community hospitals in the greater Philadelphia area. The ISC is one of the few centralized centers in the country providing sterile processing, supply management, and case cart delivery to support hospital operating and procedural rooms. With a BSN from Thomas Jefferson University and an MBA from Villanova University, Shawn has over 12 years of perioperative experience, including roles as an Operating Room Nurse, OR Clinical Coordinator, and clinical informatics specialist specializing in Epic’s Optime system. His collaborative leadership and customer-focused approach have transformed daily ISC operations, ensuring efficiency and excellence in perioperative care.
Ken Segel
Ken Segel
Chief Relationship OfficerKen Segel is dedicated to expanding Value Capture's network of trusted leaders, utilizing principles and support to drive performance, while focusing on coaching and helping customers. His thought-leadership efforts continue to advance the field, as he believes leadership at Value Capture is rooted in service. He is excited to serve the mission alongside the dynamic new leader in place.
Prior to forming Value Capture, Mr. Segel served as the founding director of the Pittsburgh Regional Healthcare Initiative (PRHI). PRHI achieved best-in-nation regional results in the elimination of several classes of risk for patients.
Dan Bissell, MD, FACEP
Dan Bissell, MD, FACEP
Hospital Chief Medical Officer, Good Samaritan Medical CenterDr. Dan Bissell is Board Certified in Emergency Medicine and serves as the Chief Medical Officer at Legacy Good Samaritan Medical Center. With over 20 years of frontline experience in emergency medicine, he has held leadership positions, including President and CEO of Northwest Acute Care Specialists, a practice with over 150 providers across eight locations. Dr. Bissell is also the co-founder and CEO of Innovo Alliance, a healthcare informatics startup focused on electronic health record design, consulting, and training. As a co-founder and board member of Portland Street Medicine, he is committed to providing direct care to the homeless population. In his role as Chief Medical Officer, Dr. Bissell leads initiatives on inpatient throughput, team-based care, and surgical service value stream analysis.