--- title: Aravind Chandrasekaran on Continuous Improvement & Psychological Safety description: Our guest is Aravind Chandrasekaran, Ph.D. He is a Professor of Operations, Associate Dean for Executive Education, and Academic Director of the MBOE (Masters of Business in Operational Excellence) Program at the Fisher College of Business at The Ohio State University. image: https://www.valuecapturellc.com/hubfs/Imported_Blog_Media/Habitual-Excellence-Episode-Cover-Image-3-1.png --- # Aravind Chandrasekaran on Continuous Improvement & Psychological Safety October 26, 2020 Written by Mark Graban ## Listen: *Scroll down for a transcript, how to subscribe, and more* --- Welcome to Episode #25 of [**Habitual Excellence**](https://valuecapturellc.com/thought-leadership/our-podcast-habitual-excellence/), presented by Value Capture. Our guest is [Aravind Chandrasekaran, Ph.D](https://fisher.osu.edu/people/chandrasekaran.24). He is a Professor of Operations, Associate Dean for Executive Education, and Academic Director of the [MBOE](https://fisher.osu.edu/graduate/mboe) (Masters of Business in Operational Excellence) Program at the Fisher College of Business at The Ohio State University. In this episode, [Mark Graban](https://valuecapturellc.com/podcast-trailer-habitual-excellence-presented-by-value-capture/) asks “A.C” about his [research](https://www.researchgate.net/profile/Aravind_Chandrasekaran2), which includes looking at the connections between continuous improvement and [psychological safety](https://valuecapturellc.com/psychological-safety-essential-link-continuous-improvement/). How do you develop a psychologically safe environment? What did he learn from the late Paul O'Neill on these subjects? We talk about this, the MBOE program, and more. Here are some articles and references: - [Creating a Culture of Continuous Improvement](https://hbr.org/2019/05/creating-a-culture-of-continuous-improvement) - [Task Design, Team Context, and Psychological Safety: An Empirical Analysis of R&D Projects in High Technology Organizations](https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1937-5956.2012.01329.x) - [Optimizing huddle engagement through leadership and problem-solving within primary care: A study protocol for a cluster randomized trial](https://pubmed.ncbi.nlm.nih.gov/30286798/) --- ## Video: --- ## Quotes: !["...we found that the really successful product development teams in those companies were really good in psychological safety."](https://www.valuecapturellc.com/hs-fs/hubfs/Imported_Blog_Media/Habitual-Excellence-Quotes-2-1.png?width=940&height=788&name=Habitual-Excellence-Quotes-2-1.png) --- !["So we wanted to study daily huddles, which we always talk about — are they really effective?"](https://www.valuecapturellc.com/hs-fs/hubfs/Imported_Blog_Media/Habitual-Excellence-Quotes-1-2.png?width=940&height=788&name=Habitual-Excellence-Quotes-1-2.png) --- **[Click to visit the main Habitual Excellence podcast page](https://valuecapturellc.com/thought-leadership/our-podcast-habitual-excellence/).** Subscribe: To make sure you don't miss an episode, be sure to subscribe today! Please rate and review the podcast. [![Subscribe or Follow - Habitual Excellence Podcast, Presented by Value Capture](https://no-cache.hubspot.com/cta/default/5436566/8f2c6b31-ec1d-464b-a58e-665ee2313fe1.png)](https://cta-redirect.hubspot.com/cta/redirect/5436566/8f2c6b31-ec1d-464b-a58e-665ee2313fe1) --- ## Transcript   [Podcast](https://www.valuecapturellc.com/blog/tag/podcast) ![Mark Graban](https://www.valuecapturellc.com/hubfs/Mark%20Graban%20Chair%20Lean%20Head%20Square%20600.jpg) #### Written by [ Mark Graban ](https://www.valuecapturellc.com/blog/author/mark-graban) Mark Graban has served healthcare clients since 2005. Mark is internationally recognized as a leading author and speaker on Lean healthcare. His latest book is "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation." ##### Like it? Share it: [Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/habitual-excellence-episode-25-aravind-chandrasekaran-on-continuous-improvement-psychological-safety) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/habitual-excellence-episode-25-aravind-chandrasekaran-on-continuous-improvement-psychological-safety) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/habitual-excellence-episode-25-aravind-chandrasekaran-on-continuous-improvement-psychological-safety) ### You may also like [Dr. Matt Pollard, Quality Improvement & Lean at Intermountain Healthcare ](https://www.valuecapturellc.com/blog/dr-matt-pollard-quality-improvement-lean-at-intermountain-healthcare) ##### [Dr. Matt Pollard, Quality Improvement & Lean at Intermountain Healthcare](https://www.valuecapturellc.com/blog/dr-matt-pollard-quality-improvement-lean-at-intermountain-healthcare) 23 March, 2021 [Read this article](https://www.valuecapturellc.com/blog/dr-matt-pollard-quality-improvement-lean-at-intermountain-healthcare) [Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/dr-matt-pollard-quality-improvement-lean-at-intermountain-healthcare) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/dr-matt-pollard-quality-improvement-lean-at-intermountain-healthcare) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/dr-matt-pollard-quality-improvement-lean-at-intermountain-healthcare) [Cliff Orme on Hospital Leadership Lessons From Paul O’Neill ](https://www.valuecapturellc.com/blog/habitual-excellence-episode-21-cliff-orme-on-hospital-leadership-lessons-from-paul-oneill) ##### [Cliff Orme on Hospital Leadership Lessons From Paul O’Neill](https://www.valuecapturellc.com/blog/habitual-excellence-episode-21-cliff-orme-on-hospital-leadership-lessons-from-paul-oneill) 28 September, 2020 Listen: Scroll down for a transcript, how to subscribe, and more [Read this article](https://www.valuecapturellc.com/blog/habitual-excellence-episode-21-cliff-orme-on-hospital-leadership-lessons-from-paul-oneill) [Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/habitual-excellence-episode-21-cliff-orme-on-hospital-leadership-lessons-from-paul-oneill) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/habitual-excellence-episode-21-cliff-orme-on-hospital-leadership-lessons-from-paul-oneill) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/habitual-excellence-episode-21-cliff-orme-on-hospital-leadership-lessons-from-paul-oneill) [Rachna Shah, Ph.D. on Lean in Academia and the Role of Leadership ](https://www.valuecapturellc.com/blog/habitual-excellence-episode-29-rachna-shah-ph-d-on-lean-in-academia-and-the-role-of-leadership) ##### [Rachna Shah, Ph.D. on Lean in Academia and the Role of Leadership](https://www.valuecapturellc.com/blog/habitual-excellence-episode-29-rachna-shah-ph-d-on-lean-in-academia-and-the-role-of-leadership) 1 December, 2020 Listen: Scroll down for a transcript, how to subscribe, and more [Read this article](https://www.valuecapturellc.com/blog/habitual-excellence-episode-29-rachna-shah-ph-d-on-lean-in-academia-and-the-role-of-leadership) [Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/habitual-excellence-episode-29-rachna-shah-ph-d-on-lean-in-academia-and-the-role-of-leadership) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/habitual-excellence-episode-29-rachna-shah-ph-d-on-lean-in-academia-and-the-role-of-leadership) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/habitual-excellence-episode-29-rachna-shah-ph-d-on-lean-in-academia-and-the-role-of-leadership) #### Submit a comment ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Mark Graban", "url" : "https://www.valuecapturellc.com/blog/author/mark-graban" }, "dateModified" : "2021-09-17T02:43:18.223Z", "datePublished" : "2020-10-26T21:37:44.000Z", "headline" : "Aravind Chandrasekaran on Continuous Improvement & Psychological Safety", "image" : [ "https://www.valuecapturellc.com/hubfs/Imported_Blog_Media/Habitual-Excellence-Episode-Cover-Image-3-1.png" ], "mainEntityOfPage" : { "@id" : "https://www.valuecapturellc.com/blog/habitual-excellence-episode-25-aravind-chandrasekaran-on-continuous-improvement-psychological-safety", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.valuecapturellc.com/hubfs/social-suggested-images/www.valuecapturellc.comhs-fshubfsValue%20Capture%20White%20Logo%20Transparent-3.png" }, "name" : "Value Capture" } } ```