Habitual Excellence Episode #25: Aravind Chandrasekaran on Continuous Improvement & Psychological Safety

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Welcome to Episode #25 of Habitual Excellence, presented by Value Capture.

Our guest is Aravind Chandrasekaran, Ph.D. He is a Professor of Operations, Associate Dean for Executive Education, and Academic Director of the MBOE (Masters of Business in Operational Excellence) Program at the Fisher College of Business at The Ohio State University.

In this episode, Mark Graban asks “A.C” about his research, which includes looking at the connections between continuous improvement and psychological safety. How do you develop a psychologically safe environment? What did he learn from the late Paul O'Neill on these subjects? We talk about this, the MBOE program, and more.

Here are some articles and references:


Video:


Quotes:


"...we found that the really successful product development teams in those companies were really good in psychological safety."

"So we wanted to study daily huddles, which we always talk about — are they really effective?"

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Upcoming Episodes:

In future episodes, you'll hear discussions with guests including:

  • Bill Boyd, Value Capture
  • Dr. Kedar Mate and Patricia McGaffian, IHI
  • More interviews and discussions, coming every week

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Transcript