---
title: Bill Boyd on His New Role as Director of Innovation, Learning and Networks
description: "In today's episode, our guest is Bill Boyd, a Senior Advisor with Value Capture. He was previously our guest in Episode 32 of the podcast, talking about “Improving in an Experimental Way; A3, PDSA, Kata, and More.\""
image: https://www.valuecapturellc.com/hubfs/Imported_Blog_Media/Habitual-Excellence-Episode-Cover%20Bill%20Boyd.jpg
---

# Bill Boyd on His New Role as Director of Innovation, Learning and Networks

October 19, 2021   
 Written by Mark Graban

## Listen:

*Scroll down for a transcript, video, how to subscribe, and more*

## Notes:

Welcome to Episode #53 of [Habitual Excellence](https://valuecapturellc.com/thought-leadership/our-podcast-habitual-excellence/), presented by [Value Capture](https://valuecapturellc.com/).

In today's episode, our guest is [Bill Boyd](https://www.valuecapturellc.com/team/Bill-Boyd), a Senior Advisor with Value Capture. He was previously our guest in [Episode 32](https://valuecapturellc.com/he32) of the podcast, talking about “[Improving in an Experimental Way; A3, PDSA, Kata, and More."](https://valuecapturellc.com/he32)

Bill also has a new role at Value Capture as the Director of Innovation, Learning and Networks.

In the episode, Bill discusses that role and the following with our host, [Mark Graban](https://www.valuecapturellc.com/team/mark-graban):

- Tell us about that role — your duties and how it came to be?
- A free 15-minute virtual learning course, “[3 systems: A key to transformation](https://learning.valuecapturellc.com/courses/3-systems)”
- [Episode 18 with Didier Rabino on the three systems](https://www.valuecapturellc.com/blog/habitual-excellence-episode-18-didier-rabino-on-the-three-work-systems)
- Your initial hypothesis for the role and what are you learning so far?
- What is "world class" and how do we find data on who the world class organizations are, related to safety?
- How will this work and your focus benefit our clients?

---

## Watch the Episode:

 

---

## Quotes:

!["Value Capture has always been principles focused, but really focused on respecting every individual and really focused on safety." Bill Boyd](https://www.valuecapturellc.com/hubfs/Habitual%20Excellence%20Bill%20Boyd%201-jpg.jpeg)

!["If you know, somebody who is the best of the best in employer or patient safety, please reach out. I'd love to talk to you and learn from you." Bill Boyd](https://www.valuecapturellc.com/hubfs/Habitual%20Excellence%20Bill%20Boyd%202-jpg.jpeg)

---

## Podcast Main Page:

[Click to visit the main Habitual Excellence podcast page](https://valuecapturellc.com/thought-leadership/our-podcast-habitual-excellence/).

---

## Subscribe:

To make sure you don't miss an episode, be sure to subscribe today! Please rate and review the podcast.

[![Subscribe or Follow - Habitual Excellence Podcast, Presented by Value Capture](https://no-cache.hubspot.com/cta/default/5436566/8f2c6b31-ec1d-464b-a58e-665ee2313fe1.png)](https://cta-redirect.hubspot.com/cta/redirect/5436566/8f2c6b31-ec1d-464b-a58e-665ee2313fe1)

---

## Transcript:

 

[Podcast](https://www.valuecapturellc.com/blog/tag/podcast), [Patient Safety](https://www.valuecapturellc.com/blog/tag/patient-safety), [Healthcare Safety](https://www.valuecapturellc.com/blog/tag/healthcare-safety), [Employee Safety](https://www.valuecapturellc.com/blog/tag/employee-safety), [Value Capture Team](https://www.valuecapturellc.com/blog/tag/value-capture-team)

![Mark Graban](https://www.valuecapturellc.com/hubfs/Mark%20Graban%20Chair%20Lean%20Head%20Square%20600.jpg)

#### Written by [ Mark Graban ](https://www.valuecapturellc.com/blog/author/mark-graban)

Mark Graban has served healthcare clients since 2005. Mark is internationally recognized as a leading author and speaker on Lean healthcare. His latest book is "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation."

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##### [Dr. Eric Dickson on Lean Management in a Crisis (The Covid Pandemic)](https://www.valuecapturellc.com/blog/habitual-excellence-59-dr-eric-dickson-ceo-lean-management-covid-crisis)

4 January, 2022

[Read this article](https://www.valuecapturellc.com/blog/habitual-excellence-59-dr-eric-dickson-ceo-lean-management-covid-crisis)

[Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/habitual-excellence-59-dr-eric-dickson-ceo-lean-management-covid-crisis) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/habitual-excellence-59-dr-eric-dickson-ceo-lean-management-covid-crisis) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/habitual-excellence-59-dr-eric-dickson-ceo-lean-management-covid-crisis)

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[Read this article](https://www.valuecapturellc.com/blog/habitual-excellence-66-meghan-scanlon-transitions-reflections-healthcare)

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