Episode Synopsis:
This trailer provides a preview of the types of voices and content that you'll hear in our podcast. Appearing are Geoff Webster, Paul H. O'Neill, and Ken Segel. The host is Mark Graban. You'll hear a preview of the key themes of the first few episodes, along with powerful leadership principles that are required to create a state of habitual excellence in your organization.
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Click to visit the main Habitual Excellence podcast page.
Listen:
Future Episodes:
In the first episodes, you'll hear discussions such as:
- Ken Segel, on Zero Harm and Theoretical Limits
- Geoff Webster, on Habitual Excellence
- Tony Millan, on Preoccupation with Failure (High Reliability Organizations)
- John Collodora, on Sensitivity to Operations (HRO)
- Paul H. O'Neill, on The Irreducible Components of Leadership (audio from a 2009 speech)
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Transcript:
Mark Graban is a Senior Advisor for Value Capture and has served healthcare clients for over 15 years. Mark is internationally recognized as a leading author and speaker on Lean healthcare. He is the author of books including Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements, and Measures of Success: React Less, Lead Better, Improve More. He is also host of our “Habitual Excellence” podcast. Mark's full bio