Shana Padgett

Senior Advisor. Certified Facilitator of the Shingo Institute. Shingo Examiner. Shingo Alumni.

Shana Padgett is passionate about improving the lives of patients and the organizations that care for them, and has led change initiatives for more than 25 healthcare organizations during her career. Ms. Padgett is a motivational leader and dedicated partner with a track record for exceeding client expectations. She is an experienced facilitator, trainer and coach, with years of experience leading organizations in the planning, execution and sustainability of strategic improvement initiatives for quality, affordability and service. Ms. Padgett has worked to improve care delivery systems across the continuum of settings and systems, including public, private, university, government and socialized care systems.  Her specialties include:  Lean & Toyota Production System; Organizational Alignment; Strategic Partnerships; Customer Experience; Six Sigma; Quality & Performance Improvement; Training & Mentoring; Team Leadership & Development; Change Management; Leadership Development & Coaching; Organizational Transformation; and Project Management.


  • B.S. (1989), Illinois State University, Medical Technology
  • M.B.A (2014), Indiana University Kelley School of Business

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