Patient safety Archives

Habitual Excellence Podcast Episode Cover Image Ken Segel

12 Jul 21

Ken Segel on the Shingo Principle of “Create Constancy of Purpose”

Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #46 of Habitual Excellence, presented by Value Capture. Today's episode is a video essay from Ken Segel, the CEO of Value Capture. Ken talks about the importance of the “Shingo Principles,” starting with “Create Constancy of Purpose.” What is a […]

28 Jun 21

Revisiting an Interview of Paul O’Neill, Sr. From 2011

Listen: Scroll down for a transcript, how to subscribe, and more Notes: Welcome to Episode #45 of Habitual Excellence, presented by Value Capture. Today’s episode is a bit different than our usual interviews and conversations. Today, we are republishing an interview that Mark Graban did in 2011 with the late Paul O’Neill Sr., the former non-executive […]

14 Jun 21

Value Capture Announces Partnership with the Patient Safety Movement Foundation

Value Capture is pleased to announce their support of the Patient Safety Movement Foundation (PSMF) and their mission to eliminate preventable patient deaths across the globe by 2030. Furthermore, Value Capture is now proud to be an official partner of the PSMF. Both of our organizations agree that “zero harm” is the only acceptable goal. […]

09 Jun 21

Dr. David Mayer, CEO of the Patient Safety Movement Foundation, Discusses the Surgical Mistake that Dramatically Changed his Career

“To err is human.” In other words, we all make mistakes, they are part of the human condition. The key, of course, is what we learn from mistakes, how we improve, and ideally, prevent recurrence of the mistake-causing conditions. This is the premise underlying Mark Graban’s podcast, “My Favorite Mistake,” where leaders talk about a […]

08 Jun 21

WellSpan Health CEO Roxanna Gapstur, Leading the Creation of a Lean Management System

Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #44 of Habitual Excellence, presented by Value Capture. Our guest is Roxanna Gapstur, PhD, RN, the President and Chief Executive Officer of WellSpan Health, in Pennsylvania. She has been in that role since January 2019. Dr. Gapstur has extensive experience […]

15 Mar 21

Patient Safety Awareness Week – March 14-20, 2021

Safety – for patients, workers, visitors, for all – has always been the driving focus of Value Capture's work. We believe that “perfect safety,” or “zero harm,” is the single most powerful goal an organization can set. No patient, provider, worker, leader, or visitor, wants to be harmed due to their interactions with or in […]

Patient safety

Ken Segel on the Shingo Principle of “Create Constancy of Purpose”

Revisiting an Interview of Paul O’Neill, Sr. From 2011

Value Capture Announces Partnership with the Patient Safety Movement Foundation

Dr. David Mayer, CEO of the Patient Safety Movement Foundation, Discusses the Surgical Mistake that Dramatically Changed his Career

WellSpan Health CEO Roxanna Gapstur, Leading the Creation of a Lean Management System

Patient Safety Awareness Week – March 14-20, 2021

Closing Gaps in Care for LGBTQIA+ Patients Through Lean Principles

Highlights of “Create Constancy of Purpose” Shingo Principle Video

Motivational Interviewing: The Key to Effective Conversations About Change [Webinar, July 28]

Fixing Healthcare from the Inside [Webinar, July 22]

Our Latest Content

Closing Gaps in Care for LGBTQIA+ Patients Through Lean Principles

Highlights of “Create Constancy of Purpose” Shingo Principle Video

Motivational Interviewing: The Key to Effective Conversations About Change [Webinar, July 28]

Fixing Healthcare from the Inside [Webinar, July 22]

My Summary of the Paul O’Neill “Playbook for Habitual Excellence”

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