Patient safety

Revisiting an Interview of Paul O’Neill, Sr. From 2011

Listen: Scroll down for a transcript, how to subscribe, and more Notes: Welcome to Episode #45 of Habitual Excellence, presented by Value Capture. Today’s episode is a bit different than our usual interviews and conversations. Today, we are republishing an interview that Mark Graban did in 2011 with the late Paul O’Neill Sr., the former non-executive […]
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Dr. David Mayer, CEO of the Patient Safety Movement Foundation, Discusses the Surgical Mistake that Dramatically Changed his Career

“To err is human.” In other words, we all make mistakes, they are part of the human condition. The key, of course, is what we learn from mistakes, how we improve, and ideally, prevent recurrence of the mistake-causing conditions. This is the premise underlying Mark Graban’s podcast, “My Favorite Mistake,” where leaders talk about a […]
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