Building a Learning Culture is Essential to an Improvement Culture
Value Capture is built on a foundational belief that continual learning, fostered and encouraged by leaders and throughout an organization, is the essential key to creating a culture of improvement and the continual improvement that comes from such a culture. In that spirit, we believe it is important to share resources and thought leadership from our partners and peers. Below are selected posts, podcasts, videos and other learning content from Catalysis and Mark Graban. We anticipate adding more valued partner resources over time.
Value Capture has been honored to be a partner with Catalysis for many years. Catalysis is a mission-driven, not-for-profit organization, whose ultimate goal is to transform the healthcare industry. Catalysis does this through careful research that includes listening to healthcare leaders and sharing best practices and innovative thinking that results in system change. The vision of Catalysis is to transform the healthcare industry to deliver higher value through experiments, collaboration, and education that integrates the three interdependent components, spreads learning, and accelerates improvement.
Catalysis Blog Posts
- Why Shingo, Why Now? (by Value Capture CEO Ken Segel)
- How Resilient are Our Teams as We Come Out of This Pandemic?
From “The Lens” (Podcast)
Mark Graban's LeanBlog.org
Mark Graban is a senior advisor with Value Capture and we've liked his blog and podcasts for a while now. He writes regularly, not just about Lean in healthcare, but also about Lean thinking and Lean leadership in a wide variety of settings and industries.
From Mark's Blog
- When People Start Sharing Their Amazing Covid Vaccination Improvements
- Why Did Some Patients Get Injected With 5X The Pfizer Covid Vaccine Dose?
- Will “Kaizen” Get The Buffalo Bills To Next Year’s Super Bowl?
From the “Lean Blog Interviews” Podcast
- Jeff Liker On The Second Edition Of “The Toyota Way”
- Steven J. Spear Remembers The Incredible Hajime Oba Of Toyota
- Podcast #124 – Paul O’Neill On Patient Safety
The Institute for Healthcare Improvement
The IHI is an influential force in healthcare in the U.S. and many other countries, providing education and numerous other resources to help change the course of health and healthcare by implementing new strategies and systems that will have a substantial impact for patients and populations across the globe.
Among other important IHI initiatives is Patient Safety Awareness Week, a dedicated time and platform for growing awareness about patient safety and recognizing the work already being done. PSAW is an annual recognition event intended to encourage everyone to learn more about healthcare safety. During this week, IHI seeks to advance important discussions locally and globally, and inspire action to improve the safety of the health care system — for patients and the workforce. In 2021, March 14 – 20 serves as this annual recognition.
The IHI website contains a large volume of helpful resources, blog posts and educational materials. Below are just a few links for your reference.
- Patient Safety Awareness Week (March 14 – 20, 2021)
- Beyond COVID-19: What Else Should Health Care Policy Address?
- Vaccines Alone Won't Solve the Problem of Health Care Worker Safety
- COVID-19 Guidance and Resources
Hear more from IHI CEO Kedar Mate, and Vice President, Safety Programs, Patricia McGaffigan, in this Habitual Excellence podcast episode, in which they discuss patient and worker safety, the IHI National Action Plan to Advance Patient Safety, the influence of Paul O'Neill, Sr., and more.
Center for Lean Engagement & Research in Healthcare (CLEAR)
The vision of CLEAR is to transform healthcare delivery by providing the knowledge to help organizations eliminate waste and create greater value resulting in the continuous improvement of patients’ outcomes and experience of care, population health, and reduced growth in the cost of care.
The Lean methodology has been implemented in varying degrees in many health systems and entities, and leaders, managers, and frontline patient care staff have tried to transform the way they identify and solve problems in care processes using new ideas (such as focusing on value from the patient’s perspective), tools (such as value stream process mapping), and problem solving routines (such as A3 thinking and the plan, do, study, act (PDSA) cycle of improvement).
Some in the industry assert that Lean improves outcomes, but CLEAR asks this question: Does research on Lean management in healthcare show that it makes a difference in key outcomes such as efficiency, quality of care, patients’ satisfaction with their care, or employees’ satisfaction with their working conditions?
While case studies and analyses of quantitative data on quality, efficiency, and other performance metrics have been published, these report mixed results. CLEAR was created to conduct more rigorous, high quality research to definitively ascertain the impact and effectiveness of Lean in healthcare settings.
Value Capture is proud to be a sponsor of CLEAR, and we believe that, with rigorous studies and data, the health industry will be able to systemically and more cohesively eliminate waste, improve safety and outcomes, and improve patient experience, satisfaction and well-being. CLEAR's newest research, studying links between the degree of Lean adoption and hospital outcomes, is available for download below.