Our Podcast – Habitual Excellence

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Do you want to create a healthcare organization that strives for zero harm through principles-based leadership, Lean practices, and real-time, root-cause problem solving? We share conversations with thought leaders, clients, and Value Capture advisors, exploring how to create “habitual excellence” (a phrase coined by one of Value Capture’s leaders, Paul O’Neill) by engaging everybody in creating a culture of safety — and learning. Lead your teams to the theoretical limits of perfect for staff safety, patient safety, and performance, using methods from Toyota, Alcoa, Catalysis, and the Shingo Institute.

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