Shingo Workshops for Healthcare
Value Capture is very honored to be a Licensed Affiliate of the Shingo Institute. As the only affiliate focused on healthcare, Value Capture has bolstered its proven, principles-based framework to help healthcare leaders guide their organizations toward operational excellence.
Virtual Shingo Workshops – How to Learn More
Each Shingo workshop can now be delivered to virtually. All the familiar aspects of a Shingo workshop will remain: full-group discussion; small-group exercises; go-and-observe work; and the host report-out. This will save registrants time and money, since no travel to a host site is involved. For hosts, we will work closely with your team to plan for the technology and go-and-observe requirements to ensure a truly meaningful Shingo learning experience.
Learn by Hosting a Shingo Workshop
Serving as a host site for a workshop provides the host with the opportunity to share learnings and discuss challenges with like-minded peers, and the benefits of having “fresh eyes.” Workshop participants interact virtually with employees in host-selected work areas, where participants develop skills in gathering information to identify the strength of the links from principles to systems to behaviors, and results. Each workshop culminates in a report-out of findings, which leaders of the host are encouraged to engage in. Host sites receive two free registrations.
If you are interested in hosting a Shingo workshop at your organization, please contact Melissa Moore, firstname.lastname@example.org.
Discover Excellence is the foundational, two-day seminar introducing the Shingo Model, the Guiding Principles and the Three Insights to Enterprise Excellence. With real-time discussions and virtual learning at a host organization, this program is a highly interactive experience. It is designed to make your learning meaningful and immediately applicable as you learn how to begin to release the latent potential in your organization and achieve enterprise excellence.
As a DISCOVER participant, you will
- LEARN and understand the Shingo Model
- DISCOVER the Three Insights of Enterprise Excellence
- EXPLORE how the Guiding Principles inform ideal behaviors that ultimately lead to sustainable results
- UNDERSTAND the behavioral assessment process through an interactive case study and go-and-observe learning
- APPLY your learning with a call to action
DISCOVER is the prerequisite to all other workshops.
This two-day workshop integrates virtual classroom and small-group experiences with the host facility to build upon the knowledge and experience gained in the DISCOVER EXCELLENCE workshop, and focuses on the Systems and Tools diamonds in the Shingo Model. It begins by explaining that all work in an organization is the outcome of a system. Systems must be designed to create a specific end objective; otherwise, they evolve on their own. Systems drive the behavior of people, and variation in behavior leads to variation in results. Organizational excellence requires well-designed systems to drive ideal behaviors that are required to produce sustainable results.
In this workshop, you will:
- Respect Every Individual
- Lead with Humility
- Seek Perfection
- Embrace Scientific Thinking
- Focus on Process
- Assure Quality at the Source
- Improve Flow & Pull
This two-day workshop takes you deeper into the Shingo Model by focusing on the principles identified in the Enterprise Alignment dimension:
To succeed, organizations must develop management systems that align work and behaviors with principles and direction in ways that are simple, comprehensive, actionable and standardized. Organizations must get results, and creating value for customers is ultimately accomplished through the effective alignment of every value stream in an organization. The ENTERPRISE ALIGNMENT workshop continues the discussion around defining ideal behaviors and the systems that drive them.
This two-day capstone workshop solidifies the knowledge and experience gained from the previous five Shingo workshops. The BUILD EXCELLENCE workshop demonstrates the integrated execution of systems that drive behavior toward the ideal as informed by the principles in the Shingo Model. The workshop helps to develop a structured approach to execute a cultural transformation. It builds upon a foundation of principles, using tools that already exist within many organizations. You will learn how to build systems that drive behavior that will consistently deliver desired results.
In this final Shingo workshop, you will:
Our Certified Facilitators
We are proud to introduce you to our facilitators. Each is certified to conduct the Discover Excellence Workshop, and those with asterisks are also certified to teach the SYSTEMS, ENABLE, IMPROVE, ALIGN and BUILD workshops. They are:
About the Shingo Institute
The Shingo Institute is home of the Shingo Prize, an award that recognizes organizations that demonstrate an exceptional culture that fosters continuous improvement. Part of the Jon M. Huntsman School of Business at Utah State University, the Shingo Institute is named after Japanese industrial engineer and Toyota advisor, Shigeo Shingo. Dr. Shingo distinguished himself as one of the world’s thought leaders in concepts, management systems and improvement techniques that have become known as the Toyota Production System.
Drawing from Dr. Shingo’s teachings and years of experience working with organizations worldwide, the Shingo Institute developed the Shingo Model™ which is the basis for its several educational offerings, including workshops, study tours and conferences. Workshops are available in English and Spanish through Value Capture, LLC. For more information on workshops, the Shingo Prize, or to register to attend the International Shingo Conference, please visit www.shingo.org.
[The Shingo Model and Three Insights to Enterprise Excellence are trademarks of the Shingo Institute.]