Getting to Zero Harm for Patients and Staff with DEIA and Psychological Safety Concepts
 [Webinar]

A visionary leader and speaker, Deondra Wardelle specializes in empowering individuals and corporate groups through strategic visioning to achieve goals and sustain transformative change.

  Deondra launched On To the Next One Consulting, LLC, to serve as a strategic partner and cultural change agent. She works alongside clients to assess, prioritize and address operational challenges. Her services range from facilitating strategic planning workshops to Continuous Improvement training to coaching leaders on operationalizing diversity, equity inclusion and accessibility initiatives.

 Deondra’s vision is to help organizations and individuals overcome obstacles and achieve their grandest goals – one step at a time. This includes her passion project, the #RootCauseRacism® movement, a global initiative to end systemic racism and advance social justice through the application of Continuous Improvement methodologies and practices.  

Alan Wikler Psy.D. is a Clinical Psychologist and lean practitioner with a deep interest in healthcare quality, safety and improvement. He worked at the VA  New York Harbor System for 31 years, first as a clinician and administrator in their substance abuse program, then as the Deputy Performance Improvement Manager, during which time he earned a Black Belt in Lean Performance Improvement, then created and ran the hospital’s Systems Redesign and Improvement Program until his retirement in 2022. He currently writes about healthcare performance improvement and patient safety, focusing on Psychological Safety in Healthcare.

Alan earned his Master of Arts (M.A) in Social Psychology at New York University and a Doctor of Psychology (Psy.D.) degree from Yeshiva University.  He was a Clinical instructor in Psychiatry at New York University for over 25 years and an Adjunct Associate Professor of Health Policy and Management at the NYU Wagner Graduate School of Public Service, where he taught Continuous Performance Improvement for healthcare leaders.

Gerald is Vice President of Advisory Services and is responsible for Business Development at Value Capture LLC. With over 25 years of leadership experience, Gerald has successfully led large-scale lean transformations in various industries, including healthcare. He has worked with numerous clients to implement lean manufacturing and enterprise improvement principles, resulting in significant cost savings, increased productivity, and improved quality. Gerald is passionate about promoting diversity, equity, inclusion, and accountability in healthcare. He is excited to leverage his expertise to contribute to the #RootCauseRacism and Value Capture Zero Harm for Patients and Staff blog series.

Mark Graban is the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. His most recent book is Measures of Success: React Less, Lead Better, Improve More.

He serves as a consultant through his company, Constancy, Inc and is also a Senior Advisor for the technology company KaiNexus. Mark hosts podcasts including “Lean Blog Interviews” and “My Favorite Mistake” – and his next book is about learning from mistakes, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.

Education: B.S. in Industrial Engineering from Northwestern University; M.S. in Mechanical Engineering and M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program.