White Papers
Detailed papers describing the amazing work of our clients
Central Scheduling Improvements
St. Joseph's
St. Joseph's facilities develop continuous improvement capabilities while addressing scheduling issues.
White Paper Sections:
- Scheduling Objectives
- Understanding the Scheduling Process
- Ideal- and Future-State Scheduling Process
- Implementation and Outcomes
Designing a Management System to Align and Transform
WellSpan Health
WellSpan Health develops a customized, integrated framework that connects and empowers more than 20,000 employees.
White Paper Sections:
- Designing a Single, Holistic System
- Lean Management System Deployed
- Improvement at WellSpan Health
Continuous Learning Leads to Continuous Improvement
Duke HomeCare and Hospice
Duke Health has partnered with Value Capture since 2018 to help evolve its Duke Quality System via an organization-wide commitment to zero harm for Duke’s patients, their loved ones, and Duke team members — i.e., no one injured while interacting with Duke Health.
White Paper Sections:
- Path to Improvement
- Overcoming Challenges
- Changed Practices, Better Performance
- Culture for Continuous Improvement
Pursuing Habitual Excellence
Sutter Health
Sutter Health has had a long history of applying lean concepts to processes, providing award-winning healthcare services, and striving for operational excellence. How did Sutter drive improvement with the help of Value Capture? Read the white paper to find out.
White Paper Sections:
- Plan for Primary Care Improvement
- Focus on Safety
- Understanding the Current State
- Imagining an Ideal State
- Systems for Operational Excellence
- Pilot Outcomes