Posts by Alison Hartman

Alison Hartman, MHA, has over 20 years of experience leading transformational change in hospitals and healthcare systems to improve quality, safety, operational, and financial performance. She is a certified Six Sigma Black Belt, trained in Lean problem solving, with experience leading performance improvement projects and incorporating Lean thinking into daily management processes, healthcare facility design, and electronic health record implementations. Alison is a skilled facilitator, trainer, and coach in process improvement and patient safety. Alison most recently was the Vice President of Quality and Safety at a community-based health system. In addition, she has held a variety of leadership roles overseeing quality, patient safety, infection prevention, process improvement, and project management teams. These roles have provided hands-on expertise in the nuances of healthcare quality reporting, accreditation and regulatory requirements, and the establishment of effective quality management systems. Alison has designed and implemented comprehensive safety programs, that incorporated tiered daily huddles, event investigations, reward and recognition programs, and human error prevention and safety science training. Alison led a system-wide Just Culture rollout and is certified as a Just Culture champion. She is passionate about patient and employee safety, advocating that an environment of psychological safety is essential to the formation of a learning and improvement culture.