Posts by Ken Segel
Ken Segel is a co-founding principal of Value Capture and serves as Chief Executive Officer and Managing Director of the firm. Full Bio
Use Your Crisis Muscles to Accelerate Your Organizational Excellence Journey [Webinar Recording]
December 15, 2021I was recently invited by our friends and partners at the Shingo Institute to present a webinar titled "Use Your Crisis ...
Hospital Command Centers: Keep What's Best and Improve the Rest
May 6, 2021Your Crisis Operations System Works Because It Breaks Through What Doesn’t Work in Normal Operations. Now Make It Sustai...
Value Capture Welcomes Gerald Harris
October 15, 2020Value Capture is so pleased to welcome Gerald Harris, who joins as a Senior Advisor. Gerald has over 25 years of leaders...
Clinicians, Specialty Fault Lines, and Habitual Excellence
August 24, 2020The first time I learned what the various medical specialties think of each other when they are not at their most genero...
It's Everyone's Job to Demonstrate What Excellence Looks Like
July 29, 2020In 2009, Paul O'Neill gave a speech to the Tennessee Hospital Association, titled, "The Irreducible Components of Leader...
A Guide to the Life and Work of Paul H. O’Neill
July 1, 2020Indiana University created “A Guide to the Life and Work of Paul H. O’Neill” on its IU Libraries site. This resource con...
Health Care Workers Protect Us. It’s Time to Protect Them.
June 19, 2020Value Capture Managing Director Ken Segel and Catalysis Executive Chairman John Toussaint, MD co-authored this article, ...
Do You Know Your DART Rate?
May 21, 2020Healthcare Worker Safety and OSHA Resources OSHA, the Occupational Safety and Health Administration, exists to ensure sa...
What Can Leaders Learn? What Can Leaders Do?
April 29, 2020Health Care Wasn’t Safe For Patients or Caregivers Before COVID-19 For years before COVID-19, our industry accounted for...
High Reliability Organizations and the Value of a Preoccupation With Failure
April 14, 2020High Reliability Organizations (HROs) approach harm and the risk of harm differently, with the goal, plan, systems, and ...