Posts by Mark Graban
Mark Graban has served healthcare clients since 2005. Mark is internationally recognized as a leading author and speaker on Lean healthcare. His latest book is "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation."
"Sensitivity to Operations" (High Reliability Organizations): John Collodora
July 6, 2020Listen: Scroll down for a transcript, how to subscribe, and more Episode Synopsis: Welcome to Episode #9 of Habitual Exc...
Dr. Paul DeChant on Physician Burnout and Covid-19
June 29, 2020Listen: Scroll down for a transcript, how to subscribe, and more Episode Synopsis: Welcome to Episode #8 of Habitual Exc...
Dr. Lisa Yerian on Patients First at Cleveland Clinic
June 22, 2020Listen: Scroll down for a transcript, how to subscribe, and more Episode Synopsis: Welcome to Episode #7 of Habitual Exc...
Paul H. O'Neill Sr. on Dignity and Respect
June 16, 2020Listen: This short bonus episode brings us the words of the late Paul O’Neill, Sr. The clip is part of Episode #1 of the...
Bill O’Rourke on Using Paul O’Neill’s Playbook
June 15, 2020Listen: Scroll down for a transcript, how to subscribe, and more Episode Synopsis: Welcome to Episode #6 of Habitual Exc...
Geoff Webster on the Meaning of “Habitual Excellence”
June 8, 2020Listen: Episode Synopsis: Welcome to the fifth episode of Habitual Excellence, presented by Value Capture. In this episo...
Habitual Excellence Episode #4: Ken Segel on Zero Harm and Theoretical Limits
June 1, 2020Listen: Scroll down for a transcript, how to subscribe, and more. Episode Synopsis: Welcome to the fourth episode of Hab...
Habitual Excellence Episode #3: Tony Milian on "Preoccupation with Failure"
May 18, 2020Listen: Scroll down for a transcript, how to subscribe, and more. Episode Synopsis: Welcome to the third episode of Habi...
Habitual Excellence Episode #2: Ken Segel on Leadership in the Covid-19 Era
May 11, 2020Listen: Episode Synopsis: Welcome to the second episode of Habitual Excellence, presented by Value Capture. Today, Ken S...
Paul H. O’Neill Sr. on the "The Irreducible Components of Leadership" [Podcast]
May 4, 2020Listen: Episode Synopsis: Welcome to the first episode of Habitual Excellence, presented by Value Capture. Today, we hon...