Posts by Melissa Moore
Ms. Moore’s responsibilities center on marketing and communications. Prior to joining Value Capture, she served as a Marketing Manager at Reed Smith, a global law firm. Other career steps include: co-founding and operating a trend-setting coffeehouse; securities lawyer; and, service and equipment sales.
Never Let a Problem Go To Waste: Build Your Real-Time Problem-Solving System
May 30, 2024A recent article in Becker’s Healthcare, “‘Never Let a Crisis Go to Waste’: How Change Cyberattack Could Change Healthca...
Top 10 Blog Posts of 2023: Healthcare Performance, Leadership, Safety, Racism, and HRO
December 20, 2023Taking a look back at the blog posts Value Capture published this year, I think it’s fair to say that a lot of timely, r...
Adapting and Thriving: Strategy Execution in a Changing Universe
October 2, 2023I confess that I find the idea of personally leading a strategy’s execution to be somewhat intimidating and daunting. Th...
Why Leaders Need to Go and See Front-line Work
June 27, 2023I am starting this post with a very obvious statement. Leading a complex organization, such as a hospital or health syst...
How Part of Duke Health Reduced Nurse Turnover from 75% to 19% in Just One Year
August 15, 2022During the 2022 Catalysis Lean Healthcare Transformation Summit, Duke HomeCare & Hospice (DHCH) was one of two Value...
Value Capture Appoints 3 Vice Presidents of Advisory Services, Strengthens Our Ability to Better Serve Our Partners and Our Team
June 20, 2022Value Capture is pleased to announce the appointment of three Vice Presidents of Advisory Services – Gerald Harris, Shan...
What the RaDonda Vaught Case Teaches Us About Culture’s Influence on Patient Safety
May 24, 2022Value Capture CEO Ken Segel was a recent guest on "The Lens," the podcast produced by Catalysis (a Value Capture partner...
Bill Boyd is Value Capture's New Chief Operating Officer
May 9, 2022Value Capture is excited to announce that Bill Boyd will serve as our new Chief Operating Officer, effective May 21, 202...
"Leadership, Learning and the Power of Perfect" - New eBook!
April 18, 2022Value Capture is thrilled to announce the publication of our third eBook: “Leadership, Learning and the Power of Perfect...
Ken Segel on "My Favorite Mistake" Podcast with Mark Graban
April 6, 2022Value Capture CEO Ken Segel recently was a guest on “My Favorite Mistake,” a podcast hosted by Mark Graban. As Mark desc...