Harvard Business Review published Ken Segel's article, "Bureaucracy is Keeping Health Care from Getting Better."

HBR Ken Segel Article Value Capture

This article describes successful countermeasures taken by a number of health systems to tear down the value-destroying barriers that bureaucratic structures throw up.

Ken notes that in many organizations,

"Bureaucracy is destroying value in innumerable ways, including slowing problem solving, discouraging innovation, and diverting huge amounts of time into politicking and “working the system.”

However, there are tried-and-true methods to defeat this, most notably lean daily management systems and a real-time problem-solving approach to eliminating workplace injuries.

You may also like

A Guide to the Life and Work of Paul H. O’Neill
A Guide to the Life and Work of Paul H. O’Neill
1 July, 2020

Indiana University created “A Guide to the Life and Work of Paul H. O’Neill” on its IU Libraries site. This resource con...

From Vision to Practice: The Impact of Serious Leadership in Healthcare
From Vision to Practice: The Impact of Serious Leadership in Healthcare
23 September, 2024

Recently, I had the privilege of exploring the concept of “serious leadership” in healthcare on the Serious Leadership P...

Paul O'Neill Receives the Exemplary Leadership Award from the Johnson Institute for Responsible Leadership
23 February, 2018

Each year, the University of Pittsburgh Graduate School of Public and International Affairs selects a leader who exempli...

Submit a comment