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Ron Suskind on the Timeless Principles of Paul O'Neill
December 6, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Main Episode: Bonus Content: Hear more about how...
Ken Segel Reflects on Paul O'Neill's Safety and Leadership Principles
December 6, 2021Paul O'Neill, Sr. (1935 - 2020) was an integral mentor and friend of everyone at Value Capture, and he continues to insp...
Webinar Preview: Equity and Engagement: An Approach to Improving Staff Vaccination Rates
December 2, 2021We have an exciting webinar that we're hosting on December 7th, with a group from Legacy Health presenting about approac...
Donna Prosser and the Patient Safety Movement Foundation: Working Toward Zero Harm
November 30, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #56 of Habitual Excell...
Paul O'Neill's Keystone Habits from The Power of Habit
November 29, 2021In The Power of Habit - Why We Do What We Do in Life and Business, author Charles Duhigg devoted a chapter to Paul O'Nei...
Paul O'Neill on Creating an Injury-Free Workplace in Healthcare
November 29, 2021Thanks to my Value Capture colleague Vickie Pisowicz for pointing me to a video of some remarks made by the late Paul H....
Leveraging Your Crisis Muscles With the Shingo Guiding Principles
November 22, 2021Ken Segel, Value Capture CEO, will present a Shingo Institute webinar, "Use Your Crisis Muscles to Accelerate Your Opera...
Lisa Beckwith on the Relationship Between the Shingo Principles "Respect Every Individual" and "Focus on Process"
November 15, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #55 of Habitual Excell...
Should Daily Tiered Huddles Be Held Every Single Day in Healthcare Settings?
November 11, 2021A while back, I got an email from a Lean process improvement facilitator at a U.S. hospital. Her question was about the ...
Respect Every Individual Patient: Disposable MRI Hijabs
November 10, 2021In the Lean methodology, we often talk about the need to have and practice "respect for people" – a phrase that comes fr...