Would You Ever Post a Psychological Safety Cross?
Would You Ever Post a Psychological Safety Cross?
May 25, 2021

Many hospitals have adopted a practice that most likely started in manufacturing. On their huddle boards, or team metric...

Psychological Safety Means It's Safe to Ask for Help When You're Unsure
Psychological Safety Means It's Safe to Ask for Help When You're Unsure
May 20, 2021

Our definition of a phrase that's very important to us starts with: Psychological safety is “the belief that the environ...

Ken Segel on Hospital Command Centers and an Upcoming Webinar We're Hosting
Ken Segel on Hospital Command Centers and an Upcoming Webinar We're Hosting
May 16, 2021

Listen: Scroll down for a transcript, how to subscribe, and more Notes: Welcome to Episode #42 of Habitual Excellence, p...

Hospital Command Centers: Keep What's Best and Improve the Rest
Hospital Command Centers: Keep What's Best and Improve the Rest
May 6, 2021

Your Crisis Operations System Works Because It Breaks Through What Doesn’t Work in Normal Operations. Now Make It Sustai...