Ken Snyder on Shingo Principles & the Shingo Model
Ken Snyder on Shingo Principles & the Shingo Model
August 31, 2020

Listen: Scroll down for a transcript, how to subscribe, and more Welcome to Episode #17 of Habitual Excellence, presente...

José Bustillo on Transferrable Principles from Lean Manufacturing
José Bustillo on Transferrable Principles from Lean Manufacturing
August 24, 2020

Listen: Scroll down for a transcript, how to subscribe, and more Welcome to Episode #16 of Habitual Excellence, presente...

Clinicians, Specialty Fault Lines, and Habitual Excellence
Clinicians, Specialty Fault Lines, and Habitual Excellence
August 24, 2020

The first time I learned what the various medical specialties think of each other when they are not at their most genero...

Rhonda Brandon on Culture, Dignity, Respect, and Excellence in Care
Rhonda Brandon on Culture, Dignity, Respect, and Excellence in Care
August 17, 2020

Listen: Scroll down for a transcript, how to subscribe, and more Episode Synopsis: Welcome to Episode #15 of Habitual Ex...

Paul Pejsa on Covid-19 Success Stories in Healthcare
Paul Pejsa on Covid-19 Success Stories in Healthcare
August 10, 2020

Listen: Scroll down for a transcript, how to subscribe, and more Episode Synopsis: Welcome to Episode #14 of Habitual Ex...

Steve Spear on Learning with Paul O’Neill and “Yay Science”
Steve Spear on Learning with Paul O’Neill and “Yay Science”
August 3, 2020

Listen: Scroll down for a transcript, how to subscribe, and more Episode Synopsis: Welcome to Episode #13 of Habitual Ex...

It's Everyone's Job to Demonstrate What Excellence Looks Like
It's Everyone's Job to Demonstrate What Excellence Looks Like
July 29, 2020

In 2009, Paul O'Neill gave a speech to the Tennessee Hospital Association, titled, "The Irreducible Components of Leader...

Kathryn Correia on a CEO’s Role in Better Delivering the Mission
Kathryn Correia on a CEO’s Role in Better Delivering the Mission
July 27, 2020

Listen: Scroll down for a transcript, how to subscribe, and more Episode Synopsis: Welcome to Episode #12 of Habitual Ex...

Dr. Eric Dickson on CEO Leadership During Covid-19; No Layoffs, No Furloughs
Dr. Eric Dickson on CEO Leadership During Covid-19; No Layoffs, No Furloughs
July 20, 2020

Listen: Scroll down for a transcript, how to subscribe, and more Episode Synopsis: Welcome to Episode #11 of Habitual Ex...