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"Sensitivity to Operations" (High Reliability Organizations): John Collodora
July 6, 2020Listen: Scroll down for a transcript, how to subscribe, and more Episode Synopsis: Welcome to Episode #9 of Habitual Exc...
A Guide to the Life and Work of Paul H. O’Neill
July 1, 2020Indiana University created “A Guide to the Life and Work of Paul H. O’Neill” on its IU Libraries site. This resource con...
Dr. Paul DeChant on Physician Burnout and Covid-19
June 29, 2020Listen: Scroll down for a transcript, how to subscribe, and more Episode Synopsis: Welcome to Episode #8 of Habitual Exc...
Dr. Lisa Yerian on Patients First at Cleveland Clinic
June 22, 2020Listen: Scroll down for a transcript, how to subscribe, and more Episode Synopsis: Welcome to Episode #7 of Habitual Exc...
Health Care Workers Protect Us. It’s Time to Protect Them.
June 19, 2020Value Capture Managing Director Ken Segel and Catalysis Executive Chairman John Toussaint, MD co-authored this article, ...
Don’t Let your Knowledge Threshold Hold You Back
June 17, 2020“Knowledge Threshold” - The point at which one has no facts or data; the limit of what we currently know. By Bill Boyd, ...
Paul H. O'Neill Sr. on Dignity and Respect
June 16, 2020Listen: This short bonus episode brings us the words of the late Paul O’Neill, Sr. The clip is part of Episode #1 of the...
Bill O’Rourke on Using Paul O’Neill’s Playbook
June 15, 2020Listen: Scroll down for a transcript, how to subscribe, and more Episode Synopsis: Welcome to Episode #6 of Habitual Exc...
Geoff Webster on the Meaning of “Habitual Excellence”
June 8, 2020Listen: Episode Synopsis: Welcome to the fifth episode of Habitual Excellence, presented by Value Capture. In this episo...
Habitual Excellence Episode #4: Ken Segel on Zero Harm and Theoretical Limits
June 1, 2020Listen: Scroll down for a transcript, how to subscribe, and more. Episode Synopsis: Welcome to the fourth episode of Hab...