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Discovering the Legacy: Unveiling a Framework for Habitual Excellence in Leadership
November 8, 2023For those of you interested in leadership and continuous improvement: I recently found this hand-written artifact in my ...
A Chief of Surgery's Leadership Journey
October 31, 2023Listen: Scroll down for a transcript, how to subscribe, and more Episode Synopsis: Welcome to Episode #78 of Habitual Ex...
Strategy Deployment and Alignment in Healthcare
October 23, 2023In the complex and ever-evolving world of healthcare, ensuring alignment from top to bottom is no small feat. The intric...
Experiential Insights on Strategy Deployment
October 16, 2023There are many books, workshops and podcasts on creating and deploying successful strategies. In my operational leadersh...
Now, How Do We Do It? How Lean Healthcare Organizations Should Adjust to Massively Outperform
October 10, 2023The following blog post, part 3 of 3, summarizes Ken Segel's keynote address at the annual CLEAR Symposium in Chicago on...
Adapting and Thriving: Strategy Execution in a Changing Universe
October 2, 2023I confess that I find the idea of personally leading a strategy’s execution to be somewhat intimidating and daunting. Th...
Innovation in Patient Flow: Setting Goals at the Theoretical Limit
September 12, 2023Does the idea of perfect care, zero harm, or 100% compliance give you pause or make you nervous? If so, you are not alon...
Ownership, Simplicity and Clarity: How Lean Healthcare Organizations Should Adjust to Massively Outperform
September 6, 2023The following blog post, part 2 of 3, summarizes Ken Segel’s keynote address at the annual CLEAR Research Symposium in C...
Optimizing Patient Flow: Avoiding Silos and Embracing Systemic Thinking in Healthcare
August 25, 2023What is a system? According to the Merriam-Webster dictionary, a system is defined as “a regularly interacting or interd...
Navigating Patient Flow Challenges: A Lean Approach to Root-Cause Problem Solving
August 22, 2023Stop me if you have heard this before in your patient flow improvement work: “We just need to do ______, it’s best pract...