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The Value Capture Blog
You Can't Build a Team on Talent Alone
January 10, 2023Recently, at the Rugby Pennsylvania Coach Development Day, I had the honor of meeting and learning from New Zealand All ...
How to Foster Problem-Solving and Improvement
January 3, 2023The other morning, I noticed that there was toothpaste smeared on the shower wall and of course this raised questions fo...
Washington Health System CEO Brook Ward on Innovation and Iteration for Nursing and Patient Care
December 7, 2022Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #74 of Habi...
Personifying Habitual Excellence and Leadership for Healthcare and Beyond
December 5, 2022Reflections, Memories, and Thoughts on Paul O’Neill, Sr. In the three-and-a-half years since the passing of Paul O’Neill...
Value Capture Core Concepts Roundup - Healthcare Improvement
November 29, 2022Thanks for reading our Value Capture blog! We hope you find our posts to be informative and interesting. We also share a...
Top 10 Thanksgiving Safety Tips
November 21, 2022At Value Capture, we strive to keep safety top-of-mind, and Thanksgiving Day is no exception. We want everyone to enjoy ...
HSS CEO Lou Shapiro on Culture as Strategy & How to Sustain Habitual Excellence
November 2, 2022Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #73 of Habi...
Lessons From the Paul O'Neill Leadership Playbook [Transcript]
October 27, 2022Recently, Ken Segel and Mark Graban (both from Value Capture) presented a webinar titled: Seizing the Healthcare Safety ...
The Connections Between Joy in Work and Habitual Excellence
October 4, 2022As I wrote about in May, Ken Segel (our CEO) and I were invited to speak together at the Michigan Lean Consortium's annu...
Solve your biggest problem NOW: Resisting amnesia to get results and change the future
September 28, 2022A warning for health care leaders comes from two sources, one familiar, one less so. The first is the representative fro...