Our Blog
The Value Capture Blog
How to Define Your Leadership Legacy: Free Lessons from Southwest Airlines and the New York Times
January 24, 2023“I never would have come to work if I’d known it was to face this XXXX” – Southwest Airlines ticket counter rep, Pittsbu...
High Reliability Organizations (HRO): Is This New or Old Thinking in Healthcare?
January 17, 2023Healthcare organizations today are facing many challenges, including staffing shortages, financial loss, and safety issu...
Webinar Preview: Why Does the U.S. Need a National Patient Safety Board?
January 12, 2023Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #75 of Habi...
You Can't Build a Team on Talent Alone
January 10, 2023Recently, at the Rugby Pennsylvania Coach Development Day, I had the honor of meeting and learning from New Zealand All ...
How to Foster Problem-Solving and Improvement
January 3, 2023The other morning, I noticed that there was toothpaste smeared on the shower wall and of course this raised questions fo...
Washington Health System CEO Brook Ward on Innovation and Iteration for Nursing and Patient Care
December 7, 2022Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #74 of Habi...
Personifying Habitual Excellence and Leadership for Healthcare and Beyond
December 5, 2022Reflections, Memories, and Thoughts on Paul O’Neill, Sr. In the three-and-a-half years since the passing of Paul O’Neill...
Value Capture Core Concepts Roundup - Healthcare Improvement
November 29, 2022Thanks for reading our Value Capture blog! We hope you find our posts to be informative and interesting. We also share a...
Top 10 Thanksgiving Safety Tips
November 21, 2022At Value Capture, we strive to keep safety top-of-mind, and Thanksgiving Day is no exception. We want everyone to enjoy ...
HSS CEO Lou Shapiro on Culture as Strategy & How to Sustain Habitual Excellence
November 2, 2022Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #73 of Habi...