Fast-forward 4 minutes into this enlightening video as Dr. Richard Shannon of the University of Virginia talks about the organization’s journey toward the pursuit of excellence and quality and safety for patients.

Clicking play, below, will take you to that point in the video…

 

 

You may also like

More About the Shingo Model
More About the Shingo Model
17 September, 2020

All leaders pursue success for the organizations they lead. Precious resources are committed to improvement projects and...

Have a Value Structure and Practice It Relentlessly
Have a Value Structure and Practice It Relentlessly
28 September, 2016

Value Capture co-founder Paul O’Neill went in-depth with Public Administration Review on the leadership imperative of ar...

High Reliability Organizations (HRO): Is This New or Old Thinking in Healthcare?
High Reliability Organizations (HRO): Is This New or Old Thinking in Healthcare?
17 January, 2023

Healthcare organizations today are facing many challenges, including staffing shortages, financial loss, and safety issu...

Submit a comment