Culture (2)
Healthcare Horizon: Strategies for Breakthrough Change
January 11, 2024Listen: Episode Synopsis: Welcome to Episode #80 of Habitual Excellence, presented by Value Capture. In this podcast epi...
Leadership, Strategy, and Excellence in Healthcare: A Conversation with Dr. David Zaas
November 13, 2023Listen: Scroll down for a transcript, how to subscribe, and more Episode Synopsis: Welcome to Episode #79 of Habitual Ex...
A Chief of Surgery's Leadership Journey
October 31, 2023Listen: Scroll down for a transcript, how to subscribe, and more Episode Synopsis: Welcome to Episode #78 of Habitual Ex...
Organizations Cannot Solve Problems Unless Leaders Admit Them and Help Others Feel Safe Speaking Up
May 9, 2023This is post #2 in the #RootCauseRacism series... As we explore concepts like psychological safety and Diversity, Equity...
Understanding Moral Injury in Healthcare with Wendy Dean, MD
February 8, 2023Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #77 of Habi...
Washington Health System CEO Brook Ward on Innovation and Iteration for Nursing and Patient Care
December 7, 2022Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #74 of Habi...
HSS CEO Lou Shapiro on Culture as Strategy & How to Sustain Habitual Excellence
November 2, 2022Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #73 of Habi...
Lessons From the Paul O'Neill Leadership Playbook [Transcript]
October 27, 2022Recently, Ken Segel and Mark Graban (both from Value Capture) presented a webinar titled: Seizing the Healthcare Safety ...
The Connections Between Joy in Work and Habitual Excellence
October 4, 2022As I wrote about in May, Ken Segel (our CEO) and I were invited to speak together at the Michigan Lean Consortium's annu...
What the RaDonda Vaught Case Teaches Us About Culture’s Influence on Patient Safety
May 24, 2022Value Capture CEO Ken Segel was a recent guest on "The Lens," the podcast produced by Catalysis (a Value Capture partner...