Healthcare (2)
Dr. Susan Moffatt-Bruce on the Science and Culture of Continuous Improvement
June 13, 2022Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #69 of Habi...
Value Capture at the Lean Healthcare Transformation Summit 2022
June 6, 2022Will you be at the Lean Healthcare Transformation, hosted by Catalysis, this week? A large group of us from Value Captur...
Jeff Hunter on Managing Strategy with Focus and Agility
May 31, 2022Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #68 of Habi...
What the RaDonda Vaught Case Teaches Us About Culture’s Influence on Patient Safety
May 24, 2022Value Capture CEO Ken Segel was a recent guest on "The Lens," the podcast produced by Catalysis (a Value Capture partner...
4 Actions to Reduce Medical Errors in U.S. Hospitals -- The Story Behind the Article
April 28, 2022I'm happy to share that Dr. John Toussaint and I recently had an article published by the Harvard Business Review: 4 Act...
It's Always Good to Hear What Dr. Richard Shannon is Saying
March 8, 2022I've long admired the work of Dr. Richard (Rick) Shannon, who is currently the Chief Quality Officer for Duke Health (an...
Should Daily Tiered Huddles Be Held Every Single Day in Healthcare Settings?
November 11, 2021A while back, I got an email from a Lean process improvement facilitator at a U.S. hospital. Her question was about the ...
Paul O'Neill and His Playbook for Habitual Excellence [Video]
April 22, 2020Recently, I went for a brisk 50-minute walk on a sunny morning and my companion was the voice of the late Paul O'Neill a...