Ken Segel on the Shingo Principle of "Create Value for the Customer"
Ken Segel on the Shingo Principle of "Create Value for the Customer"
August 23, 2021

Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #49 of Habitual Excell...

Samuel Ashby, Legacy Health, on Fostering a Resilient Culture in Healthcare
Samuel Ashby, Legacy Health, on Fostering a Resilient Culture in Healthcare
August 9, 2021

Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #48 of Habitual Excell...

Ken Segel on the Shingo Principle of "Create Constancy of Purpose"
Ken Segel on the Shingo Principle of "Create Constancy of Purpose"
July 12, 2021

Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #46 of Habitual Excell...

Revisiting an Interview of Paul O'Neill, Sr. From 2011
Revisiting an Interview of Paul O'Neill, Sr. From 2011
June 28, 2021

Listen: Scroll down for a transcript, how to subscribe, and more Notes: Welcome to Episode #45 of Habitual Excellence, p...

Transformational Leadership Cannot be Delegated
Transformational Leadership Cannot be Delegated
June 15, 2021

Leaders and employees throughout every healthcare organization know too well how precious time really is - and how often...