--- title: More About the Shingo Model description: All leaders pursue success for the organizations they lead. Precious resources are committed to improvement projects and initiatives. New systems and image: https://www.valuecapturellc.com/hubfs/Imported_Blog_Media/Shingo-Model_2020-1.jpg --- # More About the Shingo Model September 17, 2020 Written by Value Capture All leaders pursue success for the organizations they lead. Precious resources are committed to improvement projects and initiatives. New systems and tools are deployed, gains are made, but then they often recede. Despite all the best intentions and detailed planning, a seemingly unbreakable cycle of progress, gain, plateau and regress settles in. Something must be missing, but what? ## The Shingo Model* Systems and tools are not enough to sustain excellent performance. Only *people* can sustain excellence, and they can do so only when the organizational culture promotes and engages their capability to succeed. A corporate culture – the behavior of an enterprise and its people – is based upon the principles that drive the organization. [![](https://www.valuecapturellc.com/hubfs/Imported_Blog_Media/Shingo-Model_2020-1.jpg)](https://www.valuecapturellc.com/hubfs/Imported_Blog_Media/Shingo-Model_2020-1.jpg) [The *Shingo Model*](https://valuecapturellc.com/the-shingo-model-a-powerful-framework-of-organizational-excellence/) is derived from *Three Insights of Enterprise Excellence** 1. Ideal results require ideal behaviors 2. Beliefs and systems drive behaviors 3. [Principles](https://valuecapturellc.com/guiding-principles-shingo-model/) inform ideal behavior Thus, the *Shingo Model* recognizes that sustainable excellence ultimately rests upon principle-driven behavior. There are 10 Shingo [Guiding Principles](https://valuecapturellc.com/guiding-principles-shingo-model/) that become the basis for building a lasting culture and achieving enterprise excellence. The Guiding Principles, which include Respect Every Individual, Focus on Process, and Create Value for the Customer, have long served as inspiration and a beacon for Value Capture and our work with clients. [![](https://www.valuecapturellc.com/hs-fs/hubfs/Imported_Blog_Media/ShingoGuiding-Principles_2020-1.jpg?width=1700&height=2200&name=ShingoGuiding-Principles_2020-1.jpg)](https://www.valuecapturellc.com/hubfs/Imported_Blog_Media/ShingoGuiding-Principles_2020-1.jpg) [The Value Capture Blog](https://www.valuecapturellc.com/blog/tag/blog) ![Value Capture](https://www.valuecapturellc.com/hubfs/Value%20Capture%20Square%20Logo%20512.jpg) #### Written by [ Value Capture ](https://www.valuecapturellc.com/blog/author/value-capture-llc) Value Capture supports chief executives who seek to transform the performance of their healthcare organization in safety, quality and profitability. ##### Like it? Share it: [Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/more-about-the-shingo-model) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/more-about-the-shingo-model) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/more-about-the-shingo-model) ### You may also like [Bill Boyd on Improving in an Experimental Way; A3, PDSA, Kata, and More ](https://www.valuecapturellc.com/blog/habitual-excellence-episode-32-bill-boyd-on-improving-in-an-experimental-way-a3-pdsa-kata-and-more) ##### [Bill Boyd on Improving in an Experimental Way; A3, PDSA, Kata, and More](https://www.valuecapturellc.com/blog/habitual-excellence-episode-32-bill-boyd-on-improving-in-an-experimental-way-a3-pdsa-kata-and-more) 19 January, 2021 [Read this article](https://www.valuecapturellc.com/blog/habitual-excellence-episode-32-bill-boyd-on-improving-in-an-experimental-way-a3-pdsa-kata-and-more) [Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/habitual-excellence-episode-32-bill-boyd-on-improving-in-an-experimental-way-a3-pdsa-kata-and-more) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/habitual-excellence-episode-32-bill-boyd-on-improving-in-an-experimental-way-a3-pdsa-kata-and-more) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/habitual-excellence-episode-32-bill-boyd-on-improving-in-an-experimental-way-a3-pdsa-kata-and-more) [Measures of Success: React Less, Lead Better, Improve More (May 17 at the 2021 Shingo Conference) ](https://www.valuecapturellc.com/blog/measures-of-success-react-less-lead-better-improve-more-may-17-at-the-2021-shingo-conference) ##### [Measures of Success: React Less, Lead Better, Improve More (May 17 at the 2021 Shingo Conference)](https://www.valuecapturellc.com/blog/measures-of-success-react-less-lead-better-improve-more-may-17-at-the-2021-shingo-conference) 14 April, 2021 [Read this article](https://www.valuecapturellc.com/blog/measures-of-success-react-less-lead-better-improve-more-may-17-at-the-2021-shingo-conference) [Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/measures-of-success-react-less-lead-better-improve-more-may-17-at-the-2021-shingo-conference) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/measures-of-success-react-less-lead-better-improve-more-may-17-at-the-2021-shingo-conference) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/measures-of-success-react-less-lead-better-improve-more-may-17-at-the-2021-shingo-conference) [Creating a Lean Management System Overview ](https://www.valuecapturellc.com/blog/creating-a-lean-management-system-overview) ##### [Creating a Lean Management System Overview](https://www.valuecapturellc.com/blog/creating-a-lean-management-system-overview) 27 July, 2021 [Read this article](https://www.valuecapturellc.com/blog/creating-a-lean-management-system-overview) [Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/creating-a-lean-management-system-overview) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/creating-a-lean-management-system-overview) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/creating-a-lean-management-system-overview) #### Submit a comment ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Value Capture", "url" : "https://www.valuecapturellc.com/blog/author/value-capture-llc" }, "dateModified" : "2021-09-17T03:16:03.803Z", "datePublished" : "2020-09-17T14:44:43.000Z", "headline" : "More About the Shingo Model", "image" : [ "https://www.valuecapturellc.com/hubfs/Imported_Blog_Media/Shingo-Model_2020-1.jpg" ], "mainEntityOfPage" : { "@id" : "https://www.valuecapturellc.com/blog/more-about-the-shingo-model", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.valuecapturellc.com/hubfs/social-suggested-images/www.valuecapturellc.comhs-fshubfsValue%20Capture%20White%20Logo%20Transparent-3.png" }, "name" : "Value Capture" } } ```