Listen:
Scroll down for a transcript, how to subscribe, and more
Welcome to Episode #19 of Habitual Excellence, presented by Value Capture.
Today, you'll hear people from the firm Value Capture talk about why patient safety is important to them and how staff safety is an equally important and intertwined concept. How do we work toward #ZeroHarm? #UniteForSafeCare We post this video in recognition of the WHO World Patient Safety Day 2020.
The episode includes: Ken Segel, Bill Boyd, John Collodora, Helen Zak, Geoff Webster, Melissa Moore, Shana Padgett, Mark Graban, and Vickie Pisowicz.
Watch:
Quotes:
Coming soon…
Click to visit the main Habitual Excellence podcast page.
Upcoming Episodes:
In future episodes, you'll hear discussions with guests including:
- Patrick Anderson, CEO of Rural Alaska Community Action Program, Inc. (RurAL CAP)
- Dr. Steve Muething, Cincinnati Children's Hospital
- Cliff Orme, President of International Hospital Corporation
- More interviews and discussions, coming every week
Subscribe:
To make sure you don't miss an episode, be sure to subscribe today! Please rate and review the podcast.
Transcript
Mark Graban is a Senior Advisor for Value Capture and has served healthcare clients for over 15 years. Mark is internationally recognized as a leading author and speaker on Lean healthcare. He is the author of books including Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements, and Measures of Success: React Less, Lead Better, Improve More. He is also host of our “Habitual Excellence” podcast. Mark's full bio
