- B.A. (1988) Harvard University, American History and Literature
- M.B.A. (2001), University of Pittsburgh
Content Featuring Ken
- Health Care Workers Protect Us. It’s Time to Protect Them.
- What Can Leaders Learn? What Can Leaders Do?
- Habitual Excellence Episode #4: Ken Segel on Zero Harm and Theoretical Limits
- “We Have Gotten Too Far From Our People and the Core Processes They Perform Every Day”
- Succeed in Spite of Bureaucracy – A Harvard Business Review Article by Ken Segel