About Us

What We Do

We partner with healthcare executives to help their organizations design improvement systems and embed a learning culture that allow everyone to solve problems to root cause, at accelerating rates, while reducing waste and harm. Our proven transformation process drives profound improvement and sustained excellence across safety, clinical, engagement, financial and other measures.

Who We Are

Founded in 2005 with former Alcoa CEO and U.S. Treasury Secretary Paul O’Neill, Value Capture is a trusted principles-based advisory firm, comprised of world-renowned innovators and experts in quality, safety, and profitability in healthcare, manufacturing, and other industries. We are proud to serve as a Preferred Partner to Catalysis, and a Licensed Affiliate of the Shingo Institute.

How We Do It

We collaborate closely with your team, employing advanced Lean methodologies and coaching techniques rooted in operational excellence principles, to help you create the people-development structures, learning culture, and improvement systems to achieve excellent outcomes. From day one of working with you, our focus is to help you build the systems that work for you, and to transfer knowledge to you, so that improvement becomes the way that your organization conducts business, every single day.

Vance Jackson Lean Blog Podcast


With a focus on safety, learning, leading by example, and developing people, Vance Jackson is leading Davis Health to provide better experiences and outcomes to patients and families in West Virginia

Learn to lead the transformation.

With our individualized approach, we help you work through key issues, teaching you how to lead the transformation.

View the process at a glance.

Our transformation model shows you how we move from assessment to alignment and execution.

Get hands-on training.

Through intensive seminars, we’ll help you learn, test and hone the leadership framework necessary to achieve change.

See how we think.

Contact us to set up a short, joint observation meeting. Together, we can determine the opportunity in your organization.

Bill O'Rourke signing document


Including the visionary Paul O’Neill, Value Capture’s principals and advisors are thought leaders in the realm of performance excellence, and experts at capturing value for healthcare organizations of all shapes and sizes. You’ll have direct access to our team, who will be there for you every step of the way — from setting goals to implementing a framework to sustaining your success.

Free eBook: Habitual Excellence Starts with Safety — Before, During, and After a CrisisRead Now!