Bill Boyd on His New Role as Director of Innovation, Learning and Networks

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Welcome to Episode #53 of Habitual Excellence, presented by Value Capture.

In today's episode, our guest is Bill Boyd, a Senior Advisor with Value Capture. He was previously our guest in Episode 32 of the podcast, talking about “Improving in an Experimental Way; A3, PDSA, Kata, and More."

Bill also has a new role at Value Capture as the Director of Innovation, Learning and Networks.

In the episode, Bill discusses that role and the following with our host, Mark Graban:

• Tell us about that role — your duties and how it came to be?
• A free 15-minute virtual learning course, “3 systems: A key to transformation”
• Episode 18 with Didier Rabino on the three systems
• Your initial hypothesis for the role and what are you learning so far?
• What is "world class" and how do we find data on who the world class organizations are, related to safety?
• How will this work and your focus benefit our clients?

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