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Welcome to Episode #22 of Habitual Excellence, presented by Value Capture.
Our guest is Stephen E. Muething, MD, a pediatrician and Chief Quality Officer and the Co-Director of the James M. Anderson Center for Health Systems Excellence at Cincinnati Children’s Hospital Medical Center and Professor of Pediatrics at The University of Cincinnati College of Medicine. He is one the founders of the Children’s Hospital Solution for Patient Safety (SPS) and now serves as the Strategic Advisor.
“My research and national impact focus on high reliability, large scale healthcare safety and lean culture transformation.”
Stephen E. Muething, MD
In this episode, Mark Graban asks Dr. Meuthing about the influence that the late Paul O'Neill had on his approach to improving safety and quality in healthcare. Dr. Meuthing shares many lessons and examples about leading and inspiring others in this important work.
Video:
Quotes:
!["[He said to our senior leadership team],
I don't think you all are as serious about safety as you think you are.
And I was just struck at that moment that I wanted to hang out with Paul O'Neill."](https://www.valuecapturellc.com/hs-fs/hubfs/Imported_Blog_Media/Meuthing-Habitual-Excellence-1-2.png?width=940&height=788&name=Meuthing-Habitual-Excellence-1-2.png)
!["[Paul O'Neill] pushed us to put harm information out there on our internet. So everybody in our organization could see it. And then that blossomed into sharing that with everybody across all the children's hospitals."](https://www.valuecapturellc.com/hs-fs/hubfs/Imported_Blog_Media/Meuthing-Habitual-Excellence-3-2.png?width=940&height=788&name=Meuthing-Habitual-Excellence-3-2.png)
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Transcript
Written by Mark Graban
Mark Graban has served healthcare clients since 2005. Mark is internationally recognized as a leading author and speaker on Lean healthcare. His latest book is "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation."
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