Rachna Shah, Ph.D. on Lean in Academia and the Role of Leadership > Value Capture, LLC

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Welcome to Episode #29 of Habitual Excellence, presented by Value Capture.

Our guest is Rachna Shah, Professor of Supply Chain and Operations — Carlson School of Management, University of Minnesota. She has a PhD in Management Science from the Fisher College of Business, The Ohio State University, an MBA/MHA Business Administration (Finance) from the same, and a BA in Economics from Delhi University, India. Shah was on the PhD committee of Aravind Chandrasekaran, who was our guest in Episode #25.

Today, host Mark Graban asks Prof. Shah about the following topics and more:

• The seminal work on how to measure what Lean is
• The state of Lean instruction in academia and research
• What are some of the missing pieces, including the role of top management?
• Why is it important to teach the more cultural elements of Lean? What are those?
• Why did Paul O'Neill make a strong impression on her?

You can see some of her research and publications on her webpage. Here is the seminal paper she mentions: “Defining and developing measures of lean production.”

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