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Episode Synopsis:
Welcome to Episode #14 of Habitual Excellence, presented by Value Capture.
Joining us today is Paul Pejsa, he is the director of the Catalysis Healthcare Value Network, based in Appleton, Wisconsin. Today, Paul talks with host Mark Graban and shares examples of health systems that are members of the CHVN who have done really outstanding work during the Covid-19 pandemic. Note, this episode was recorded in late May.
Organizations mentioned here include Bryan Health (Nebraska), Nebraska Methodist Health System, UMass Memorial Healthcare, Integris Health (Oklahoma), Torrence Memorial Medical Center (California), and Children's Mercy Hospital in Kansas City. How did they use daily huddles, A3 problem solving, and other Lean Management System practices? Listen to find out… (or watch)…
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Upcoming Episodes:
In future episodes, you'll hear discussions with guests including:
- Patrick Anderson, CEO of Rural Alaska Community Action Program, Inc. (RurAL CAP)
- Jose Bustillo, client advisor with Value Capture
- Ken Snyder, executive director of the Shingo Institute
- Rhonda Brandon, Chief Human Resources Officer, Duke University Health System
- More interviews and discussions, coming every week
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Transcript:
Mark Graban is a Senior Advisor for Value Capture and has served healthcare clients for over 15 years. Mark is internationally recognized as a leading author and speaker on Lean healthcare. He is the author of books including Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements, and Measures of Success: React Less, Lead Better, Improve More. He is also host of our “Habitual Excellence” podcast. Mark's full bio
