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Welcome to Episode #20 of Habitual Excellence, presented by Value Capture.
Our guest today is Patrick Anderson, the CEO of the Rural Alaska Community Action Program, Inc. (or “RurAL Cap”). Host Mark Graban asks about how the late Paul O'Neill‘s words and example influenced Patrick as a CEO when it comes to safety, leadership, and organizational transformation.
“I count Secretary O'Neill as one of those giants that inspired me early on and drove me to learn and to work a little bit harder.”
Patrick Anderson
If you'd like to hear more from Patrick, you can listen to Mark's previous podcasts with him in his “Lean Blog Interviews” series.
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Upcoming Episodes:
In future episodes, you'll hear discussions with guests including:
- Dr. Steve Muething, Cincinnati Children's Hospital
- Cliff Orme, President of International Hospital Corporation
- Bill Boyd, Value Capture
- Aravind Chandrasekaran, PhD, The Ohio State University
- More interviews and discussions, coming every week
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Transcript
Mark Graban is a Senior Advisor for Value Capture and has served healthcare clients for over 15 years. Mark is internationally recognized as a leading author and speaker on Lean healthcare. He is the author of books including Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements, and Measures of Success: React Less, Lead Better, Improve More. He is also host of our “Habitual Excellence” podcast. Mark's full bio
