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Welcome to Episode #21 of Habitual Excellence, presented by Value Capture.
Joining us today is Cliff Orme, FACHE, he is president of International Hospital Group, headquartered in Dallas. With nearly 30 years of international hospital leadership experience, Cliff has a track record for developing high-performing management teams and achieving world-class financial, clinical and operational results. He possesses a deep understanding of operations management and business development for freestanding and for multi-site facilities.
Cliff excels in directing hospital turnarounds and continuous improvement efforts. One of his primary objectives is to provide quality healthcare and he successfully engages physicians and employees at all levels of the organization to improve safety, reduce medical errors and eliminate waste.
In this episode, Mark Graban asks Cliff about how the late Paul O'Neill influenced his leadership approach and style.
“I knew Paul for nearly 20 years and I can honestly say that no other leader has made a bigger influence or impact on the way I run my day-to-day than Paul. Paul and the Value Capture team completely changed the way I operated as an administrator.”
Cliff Orme
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Upcoming Episodes:
In future episodes, you'll hear discussions with guests including:
- Dr. Steve Muething, Cincinnati Children's Hospital
- Bill Boyd, Value Capture
- Aravind Chandrasekaran, PhD, The Ohio State University
- More interviews and discussions, coming every week
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Transcript
Mark Graban is a Senior Advisor for Value Capture and has served healthcare clients for over 15 years. Mark is internationally recognized as a leading author and speaker on Lean healthcare. He is the author of books including Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements, and Measures of Success: React Less, Lead Better, Improve More. He is also host of our “Habitual Excellence” podcast. Mark's full bio