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Welcome to Episode #23 of Habitual Excellence, presented by Value Capture.
Our guest is Dr. Tom Peterson, a vice president and the chief safety officer for Trinity Health, based in Michigan. He is a pediatrician and he's been focuses on safety roles for the past 15 years or so.
In this episode, Mark Graban asks Dr. Peterson about the connections between employee safety and patient safety, as well as the principles of High Reliability Organizations (HROs). What are the leadership dimensions that drive culture and what is a “fully committed” top leader? How do they demonstrate their commitment and how do they engage every employee? They also explore lessons from Alcoa and other organizations outside of healthcare and why “zero” is a meaningful “aspirational goal.”
In future episodes, you'll hear discussions with guests including:
- Bill Boyd, Value Capture
- Dr. Daniel Carey, Secretary of Health and Human Resources, Commonwealth of Virginia
- Aravind Chandrasekaran PhD, The Ohio State University
- More interviews and discussions, coming every week
To make sure you don't miss an episode, be sure to subscribe today! Please rate and review the podcast.
Mark Graban is a Senior Advisor for Value Capture and has served healthcare clients for over 15 years. Mark is internationally recognized as a leading author and speaker on Lean healthcare. He is the author of books including Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements, and Measures of Success: React Less, Lead Better, Improve More. He is also host of our “Habitual Excellence” podcast. Mark's full bio