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Welcome to Episode #24 of Habitual Excellence, presented by Value Capture.
Our guest is Dr. Daniel Carey, the Secretary of Health and Human Resources for the Commonwealth of Virginia, a former healthcare senior leader.
In this episode, Mark Graban asks Dr. Carey what he learned about Lean leadership and High-Reliability Organizations (HROs) as a hospital executive (chief medical officer). They talk about how he brought multiple agencies across multiple Secretaries together to implement Medicaid expansion — what were the operational and systems challenges to overcome to bring 460,000 new enrollees on board? What was the change of mindset that Secretary Carey has had regarding problems? They also discuss thoughts about Covid-19 and managing during times of uncertainty.
In future episodes, you'll hear discussions with guests including:
- Bill Boyd, Value Capture
- Aravind Chandrasekaran PhD, The Ohio State University
- More interviews and discussions, coming every week
To make sure you don't miss an episode, be sure to subscribe today! Please rate and review the podcast.
Mark Graban is a Senior Advisor for Value Capture and has served healthcare clients for over 15 years. Mark is internationally recognized as a leading author and speaker on Lean healthcare. He is the author of books including Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements, and Measures of Success: React Less, Lead Better, Improve More. He is also host of our “Habitual Excellence” podcast. Mark's full bio