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Welcome to Episode #42 of Habitual Excellence, presented by Value Capture.
Our guest is Ken Segel, CEO of Value Capture. In this episode, Ken is interviewed by Mark Graban and they talk about:
- Ken's recent blog post: Hospital Command Centers: Keep What’s Best and Improve the Rest
- An upcoming webinar: Habitual Excellence Starts with Safety — Before, During, and After a Crisis
In the webinar, Ken will be moderating a conversation with Michael Bundy, Chief Executive Officer of Prisma Health Baptist Hospital and Prisma Health Baptist Parkridge Hospital, and Missy Danforth, Vice President of Health Care Ratings for The Leapfrog Group. If you miss the live webinar on May 27th, you'll be able to get the recording via our YouTube channel.
Quotes:
!["[Mike Bundy] really exemplifies leadership that makes safety a precondition, the key to everything else in terms of excellence. And he does it in a completely straightforward,<br />](https://www.valuecapturellc.com/hubfs/Imported_Blog_Media/Ken-Segel-Habitual-Excellence-1-1.jpg)
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Transcript
Written by Mark Graban
Mark Graban has served healthcare clients since 2005. Mark is internationally recognized as a leading author and speaker on Lean healthcare. His latest book is "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation."
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